I've been to this location several times and have had hit and miss service. There are times where I've had the 'best subway sandwich' of my life, and others that I've vowed to never go back. Flip the coin and take a chance.It is a fairly clean location.
First time visiting this location looking for a quick dinner for the family. It appeared thére was only one person working there sat least on that evening. The person that was there didn't seem to know how to do anything and possibly didn't have proper training. Could not answer questions. The food we did get was not good. Bread was obviously old and the meat seemed dry. Toppings were not put on properly and didn't taste right. I don't go to Subway very often but definitely going to avoid this one. Edit: I forgot to mention we ordered 2 kids meals and asked what it came with and the person working said nothing
I ordered Breakfast Steak & egg sandwich but the server made a lunch sandwich. She did not know how to use credit card machine properly or communicate in English. I asked for manager but she said she was the manager. I gave up and paid lunch sandwich price for a breakfast sandwich order. Her name is K Garcia. This happened 9:16am on Sunday 9/19/21.
I have been going to this Subway at Potomac Station pretty religiously couple times a week for the past 4 years. I had been away for a month and stopped into today to have lunch. I order my usual a spinach wrap w/turkey, bacon & guacamole, easy on the lettuce, tomatoes with ranch. Now this is what was stated in the advertise that come on this wrap. Today I walked in and there was two new people. The young lady waiting on me only put 6 slices of turkey on the wrap instead of 12 pieces as Subway calls for. Then only 2 pieces of bacon, Subway calls for 4 pieces. I asked I hope you plan to put more on she did not understand what I was saying and her co worker (male) told me she mistakened if for a 6 " sub. Ok they put the other pieces on then we proceeded to condiments. Told her easy on lettuce, tomatoes and guacamole. Her co worker chimes in and says that is extra. I told him no it is not and all the years I have never been charged for it. Told him he should read up on the advertisement of this wrap. It states that everything I ordered, this includes the guacamole comes with it and there is no extra charge. He proceeded to argue with me. I told him to keep the wrap and will be in touch with the owner of this store. I don't think I will come back to this store again unless I see the usually staff. Very disappointed in the service.
Great food great service
This is the best Subway in all of Leesurrg or Ashburn. They always have the freshest vegetables and the staff is phenomenal.
Isaiah was so helpful on this Saturday afternoon. In and out in 4 minutes and 20 seconds. Easy peasy, thanks!!
Didn’t want to give me hot water with a straight Keurig right there, didn’t have any crackers, short staffed and overwhelmed
The worst subway I have ever visited. Wont take subway gift cards for payment. Actually snicked at me for wanting to use one.Dirty, dirty, dirty. Please take the time to wash down the tables.
Horrible slow place