This morning I went through the drive-through to order my regular which is grilled chicken minis! Though it is not a regular menu item I have purchased it at this location several times. I’ve come across a manager by the name of Rafeal who is very rude, and explains to me well it’s not a regular menu items so we don’t make them. I explain to him that I understand that is not a regular menu item but I have gotten it here several times. I also asked him for the owners name and he gets a little upset about me asking for it. And then wants to tell me at the end to have a blessed day as though he has done something correct. He did not and he was rude.
No cumple con la limpieza en pandemia, los cocineros no usan protector de pelo, las mesas no son desinfectadas, realmente pensaba que era un mejor lugar debido a la cantidad de personas comprando. El sabor grasiento, la coca cola sin gas y mucho hielo, resumiendo no vale nada
For the most part its an average chick-fil-a. That being said I've had a few disappointments. 1)Being given thee wrong order on more than once 2) Ordered coffee at 7:30 am at drive through. Was asked to pull over in parking lot to wait. 36 cars went through i went inside to get coffee. Had to wait 15 min for coffee. Passengers where upset since this delayed our trip departure and they did not enjoy meal. Will go to McDonald's from now on if I want to get breakfast quickly.
It was easy to get through the drive thru as compared to other CFA's. It was easy to navigate the drive thru without having to worry about the parking lot area and having someone backing up. They have two stations that make it easier to get your order in. The staff was super friendly and accommodating. We will definitely visit again if we are in the area.
All the chick-fil-a's I have been to have had very friendly employees and efficient operation. And that is true of the Leesburg location as well. I have noticed that the quality of food varies a little from location to location, which is expected. When we moved to the area we started getting to this location and the quality of the food (taste, cooked properly, etc ) seems to be consistent lower than others that we have been to. We have seen this over the last few months and first thought we got a bad meal but it appears to be constantly, in my opinion, lower overall quality than other Chick-fil-A to the point where we will drive further to get our food.
I am rating based on my experience today only. Normally this location is very good but today I ordered a peppermint milkshake and there was no peppermint at all. It is just soft serve with whip cream. Also my sandwich came with pickles on it even though I ordered it without because I really really hate pickles.
I have never had a CFA so consistently mess up my orders. The staff are super nice, so that’s why I’ve never written a poor review before now, but hopefully they can do some training and review regarding why this is an ongoing problem. For instance, today - no ice at all in my large tea. No sauce in any of the bags. Only one kid’s meal came with a toy. And the errors happen about half the time.
Chick-Fil-A is always at the top of my list. The chicken is always perfect. Had breakfast there for the first time a few weeks ago and the biscuit was better than home made. My only complaint and it's a personal issue is that I always want it on a Sunday.
Never been disappointed. I am in trouble now, because 7 months ago, a location opened down the street from my office. Almost too convenient!
The manager was awesome, she tried to help a vegan person to get something to eat. She tried to help him all possible ways. The staff were really accommodating and nice.