Starbucks

9002 W Broad St, Henrico - 23294
31 reviews
Coffee Shops Coffee & Tea Coffee
(804) 660-6004

If I could give it 0 stars I would. Went tonight and tried to explain my order ad it was different on the screen from what I ordered. Batista kept talking over me and saying anything else

Cameron L. is an amazing barista. He was able to give me the perfect drink for me that I drink everyday. Once, my drink slipped out of my hand and he was able to swoop down and catch it before it spilled. Truly immaculate.

May 2022Another lovely day spent at SBX on BRoad & TUCKERNUCK - MS TRINITY, highly efficient personable partner SERVED ME & I ordered a drink made well - Ty to the barista who made it- Will be back- ?the relaxed quiet ambience here- to do my workThank you SBX Barista for the delicious Brown Sugar Shaken Espresso & lovely efficient service by SBX partner Ja Nya. Bathroom always clean each time I visit this location. TY for keeping it clean!

Every time I visited, clean n nice cup of coffee. I enjoyed alot.

The whole team at this Starbucks enhances and amplifies everyones day! Kenny, the manager, goes to great lengths to provide excellent service to every patron and guest and goes out of his way to learn every regulars name.I normally hate starbucks, but have never had a negative experience here… in fact, every experience has left me smiling from ear to ear and ready to enjoy the rest of my day!

Travis at the window is super nice! They quickly offered to remake our drink when it was made wrong. This location has been great since it first opened.

Cameron was very helpful when I came in yesterday. He helped me find the perfect drink for me considering I don’t like coffee. Thanks for the help Cameron!

This location has a wonderful staff who always offer superior customer service and astounding beverage quality. I would recommend this place to my friends, family, and even strangers! The team always goes above and beyond!

I used the drive thru ... My order was wrong... I felt like the cashier wasn't happy with me telling her I ordered a cappuccino and not a frappuccino....I may go back one more time to see if maybe that was simply an off day. Otherwise I'll stick to the one on Gaskins Rd.

Going here is the highlight of my day! The staff in the morning are always so sweet and funny! Definitely recommend this place!