I usually don't have any issues with my food orders when I order from the Staples Mill location. Today, my unwhich was a hot mess and wrong. I tried calling the location number provided by Google roughly 12x before I got frustrated and drove to the location. I will admit I was not the most pleasant customer, but the team WAS pleasant, light-hearted, quick, and refunded my delivery charge. While I waited, I also called the Google phone number I had tried 12x and it never rang in the store, meaning they didn't know I had called so many times. Rarely do angry customers leave happy, but I did!
Preordered 16 sandwiches for employees for a training day lunch. All orders were different so everyone's name was provided. 75% of the sandwiches had multiple names written/scratched and incorrect numbers written on the paper. We're coworkers, not family, and figuring out what things were without touching the food was pretty much impossible. We spent around $150 and this is just stupid and unacceptable. Just get a new piece of paper and write the correct info.
I love this Jimmy John's. The folks here are friendly and most of them know my name. The toppings are always fresh and reasonably priced versus some other sub places. My order has always been made correctly and freakishly fast.
Great freindly staff, food wonderful store clean
I love ♥️ Jimmy John's tuna sandwiches ?!
The #13 sub it was all bread and didn't taste all that great. People were courteous and friendly, but the food not that great.
excellent customer service and very delicious sandwich
I cant believe we was waiting for 1 hour for our order for the manager to call and said it may take another hour to get our food. Im so livid right now never again!!!!!
Always fresh, Always fast, always good!
I love Jimmy Johns, but this location was the worst sandwich i have ever had. The wheat bread was either old or not fully cooked. It was white bread, not wheat like i have always had from there. Overall, i was so disappointed but i was 30 min away by the time I realized it