This O. G. Is much nicer and friendlier that the Newport News location and more spacious.
Devin was a Phenomenal Waiter with exceptional customer service skills that will definitely take him far in hospitality. I look forward to visiting Olive Garden again, especially Devin informing of a raise. This Olive Garden Associate deserves more positive reviews shown then paying a penny to restart a survey never seen due to survey timing out.
Eric was fine .. in a rush as they still seat you until 10pm.. but the employees don’t want to serve you.. and it’s made clear!Like with the burned $20 meal as seen in the picture my scallops where burned!!When I told Eric he said nope they cooked like that…I pushed the little white tires to the side… this is the ONLY item I buy when coming.. I’m already knowing this is not it… they seen it and Eric told me when he seen it he said something and they got mad at him in the KITCHEN.. ?You could have told us you are closed.. we asked! And a simple not tonight as it’s 15 minutes til 10pm would be fine..Thank you Eric for trying to make the best but I could tell you wanted me to leave also.. which a simple to got only would be fine.Straight rubberThey didn’t even try to hide it with sauce lol ?Eric tried to make me another or something he could control at the end of the night.Psa to the “manager “ you never came over and I’m very sure you knew.. and serving customer until close just to grab the money is wrong. If the staff that serves guest is cleaning why are the cooking?You never came over not even say bye ?? as the last guest of the night exits…Seat the last guest at 9:45 and stop wasting people time and money gas is $1,000 a gallon
This is my salad I purchased from here! Freaking gross yo! 1 star for the mint. Only thing I could eat. Waste of time and money why would you serve this to anyone?
I visited from FLORIDA… no doubt about it VIRGINIA food SUCKS and I been visiting frequently for the last year. (and I’m talking about bad)! But no doubt about it, if I can find me an Olive Garden I’m set! And this location has been my best friend every time I come into town. The staff is always nice and friendly no matter if I’m dining in or to go. THANK Y’ALL FOR BEING MY FAMILY AWAY FROM HOME.
The staff in this location is excellent . The food is great, and even if they have a bad day, they are quick to make up for it. We ordered to go and the food was pretty bad. We decided to respond to the survey we got online since we were pretty disappointed, and told them about our experience. The manager was quick to reach out and give us a sincere apology. He also sent us a gift card. We ordered to go that same day and this time the food was fantastic.
Thank for making our Grandson’ going away party a success our Waiter Lam!! Made it a very pleasant celebration!!
Nice chain Italian restaurant. Good location, great service. Really good food. Kind of a staple among chains so you know what to expect. We were seated in a busy area and the traffic back and forth made it a bit cooler. Very nice enjoy!
Great server, Travis was extremely attentive. Kept all 4 of my teenagers happy, our table clean and drinks filled!!! Best experience my wife and I have had out to eat all year!!!!!!
The restaurant was clean. We didn't have to wait to be seated. The people who worked there were very friendly, personable and helpful. Our server Cody did a great job and was very pleasant and easy going.