Worker had there Butt hanging out there pants and itches there crack while giving order which is a health hazard. Also had no donuts but would not refund money.
Drive through experience is absolutely the worst I have had from any restaurant. Submitted a mobile order almost 15 minutes before ever getting on the line. Spent another 15 minutes just waiting in line, yet when I finally got to the window, my meal still was not ready. The staff or managers don't seem to really care about customer service or improving their standard operating procedures to fix the issues here.
After reading the reviews I was skeptical but I went in and their customer service was great! This is the closest spot to where I live so I will definitely be coming back. Alma made sure to give me what I ordered and the coffee was delicious!
This is supposed to be a toasted plain bagel with EXTRA vegetable cream cheese..? Its not toasted at all, and there’s plain cream cheese so thin it’s basically transparent. Clearly the people they hire need to go back to kindergarten to learn how to read basic instructions. Don’t waste your money here.
Got off work right as they were opening. The young lady working was warm, friendly, and exhibited exceptional customer service at 5am! Love being able to stop on the way home for a treat or two or a dozen...
Arrived at approximately 2:30PM on Sunday March 20th. Was told at the drive thru while trying to order a Sausage Egg and Cheese Sandwich on Sourdough..."they were out of stuff to make sandwiches".
I went there recently and the these two workers I believe Adam and Amir were extremely helpful and made my order perfectly and quickly. 10/10 would go again!
I go here because it is close to my work. I order on the app, so I can be sure my order is correct (before the app this place NEVER EVER got the order correct). For a while, it worked out well, but a few months ago (actually more like 9) this location got a new manager and it is just AWFUL. They are nearly ALWAYS out of bagels (especially Everything). You would think if you regularly run out, you would order more quantity, but no. And once you order a bagel on the app, they refuse to refund so you HAVE to get something else whether you want to or not.Today I ordered on the app from the parking lot and then pulled into line. I got to the window literally seconds after I hit order. Yet hmm my "toasted bagel" was already ready??? No.Today they surprisingly actually had the everything bagels, but I ordered it toasted and it wasnt toasted, and when they put cream cheese on it, they barely skimmed the surface. AND its cold. It's like someone else ordered this not toasted with light cream cheese and then didn't want it so they saved it for the next order. Ugh. Its so gross. This is literally the worst dunkins location ever. The one up by Denbeigh puts 3 or 4 times this amount of cream cheese, and never forgets to toast the bagel. Just awful.
This is the worst Dunkin I have ever been too. I did a mobile order only for them to mess up my order. I ordered a dozen doughnuts, and the didn’t even give me what I asked for.
There are no words for how disappointing and downhill the actual coffee has gone. 1 cream, 1 sugar, turns into some disgusting sugary milk drink that's just plain offensive to drink. @#$%^&