Most definitely will NOT be coming back to this dunkin’ anytime ever. I stopped here this morning to get my complimentary Wednesday coffee that I placed via mobile order. When I pull up there’s 3 employees outside smoking, taking their break (I assumed). I go inside to wait for my order and no one was behind the counter yet. One of the guys who was outside smoking comes running in & immediately starts making my order… WITHOUT WASHING HIS HANDS. I was disgusted. I threw the coffee out when I left the store and decided to stop by the dunkin I normally go to, and just pay for another coffee. At least I know this one doesn’t come with a side of covid and cigarette ash… ?
Oh my goodness. Please reconsider going to this gas station dunkin. The young men where slow and expressionless. I waited in line for almost 30 minutes. The men had no knowledge of the menu or of the ingredients. Next time I will just pay the extra money and go to Starbucks down the street.
It's Dunkin'. What more is there to say? The coffee is great and so are the doughnuts. You always know what you''re gonna get.
Walked inside stood at register was going to order a coffee was waiting about 5 minutes, I was the only one in the store then I was told only drive through was open...as the woman was already behind the register in front of me. I said confusingly " You want me to walk through the drive through?" To which she responded yeah that's open for orders, were not taking orders at the front. She was behind the register with the coffee pot 4 foot away, I ended up just leaving If I could rate them lower I would.
Ordered a caramel iced coffee with cream and no sugar. The coffee was good, but a little too sweet. Nothing I couldn’t fix when I got home. The donuts were great! I really enjoyed the apple cider donut, too bad it’s seasonal.
Definitely hit or miss here. I waited 30 minutes for a plan ahead order the other day, to get a coffee that wasn't even full. ?♀️ usually the staff is nice
Great, the order was done correctly and on time.
I want to give this a zero star. The guy that took my order was completely rude and kept correcting me when I said caramel. Very disrespectful , I have never been to a place where they have been so rude to me. I will never be back. I wish they would hire people that actually cared about customers and were polite.
If you ever decide to eat here, please go elsewhere. I ordered five wraps through Grubhub and I was very disappointed to see 5 donuts instead. If they didn’t have it, I would have been okay if someone called to notify me. But they clearly didn’t care. I will never ever order from here anymore . The phone number to the store just rings. No one picks up. I’ve called about 5 times with 30 min increments in between. Probably the worst order I’ve gotten through Grubhub. And I’m definitely not one to write reviews either. Your hunger deserves to be satisfied elsewhere ! Not here!
I waited in the drive thru line on the fourth of July for well over 30 minutes to get to the intercom and get told "we arent taking orders right now because of shift change". I told them my order was actually made wrong & that I didnt need to pay (their excuse was that they needed 15mins to count the draw) but they told me I could either wait 15 or so minutes or go to a different dunkin. Then I was stuck in line for another 15mins for nothing. Just horrible customer service, would give 0 stars if I could.