our waitress was amazing she gave great recommendations food was delicious and she had an awesome vibe
Ordered the baby back ribs dinner, they didn't have any flavor other than the BBQ sauce. The salas for the chips was way too spicy that none of us could eat it. The steak and shrimp Fajitas was not hot but warm when brought to the table and the steak also didn't have any flavor. Was just very disappointed in the whole meal for the 5 of us.The server was a bit obnoxious so we stopped asking for other condiments for the table.
I have ordered the old timer cheeseburger several times online/curbside to go from the Newport News location (Jefferson Ave) and it's always been delicious.Never any issues. Yesterday, I ordered the same burgers online/curbside to go from the Hampton location (Mercury Blvd) and they were disgusting. Well done shouldn't be burnt to a black crisp. Look into getting new cooks!
DO NOT EAT HERE. Absolutely the worst experience I've ever had in a restaurant. Half of the menu out of stock and the service is SLOW! The wait staff are disturbingly rude! It amazes me how this place operates with such incredibly stupid employees and food that's not even suitable for dogs! I've been to Chili's in many different states and I've never had a bad experience until i discovered this grossly mismanaged restaurant. Shut it down. Get new management and staff.
Enjoy the food friendly servers
Good food, reasonably priced with good service. We eat here often and have never had a bad experience.
Just went to Chili'sI have been going to Chili's since I was 16 at this same location . This was the most horrible out of all the years of going there ! They are understaffed . Staff is nice but it was not a good experience...had to be seated in the bar area ...took forever to get drinks and get waited on .The chicken tacos and rice and beans had no flavor ...the chili I ordered to take home was absolutely burned and disgusting! And 6$ for a cup I asked for a bowl . I have been a loyal customer since I was 16 ..im 41 yrs old now ...but think I won't ever go back ! They need to make some changes big ones ...not happy totally disappointed
Ordered nachos from Chili's and they separated three different layers of five chips with tin foil plus they put cheese on every layer so the tin foil is now stuck to every layer of chips it's nachos you don't have to separate them really upset we don't know who thought this was a good idea
If I could give this place a 0 I would. We were seated and warned about short staffing which I totally understand. We waited a while but received our food, well some. My mom received her chicken which was ice cold. My cousin waited a while for his but eventually got it. My husband never received his food. We kept asking and we were pretty much snapped at (not by our waiter) that “it was coming”. We all finished eating and my husband still never received his food. I spoke to the manager to see if it could be to go and be comped. I also asked him if it would be fair for another meal to be comped for all our troubles and he said yes. Got our bill and everything was messed up. Had to remind about meals being comped. Manager said he misunderstood about the 2nd meal being comped and offered to cover half. I wanted to get out of the places so I said heck with it and that’s what was done. My aunt paid for an extra asparagus side that she didn’t order and I paid for an extra kids meal I didn’t order, but we all wanted to leave so bad we just said heck with it and paid it anyways. Very very dissatisfied.
Our food was good and came out in a reasonable time. Our servers were very friendly, helpful and welcoming. They met all of our needs in a timely manner and did so with a smile