This is the third time in the past week that I have been to this Starbucks and they messed up my order. I normally don’t write bad reviews but at some point the staff need to be trained on how to make drinks.I know they are busy, but quality and consistency are the reasons people are willing to pay $6 for a drink.From now on, I will drive a bit farther to the Starbucks at Gaskins and Mayland.
Showed up at 8:30pm for delicious coffee on Friday evening. Store closes at 9pm. People inside had locked the door, were cleaning up, and shrugged their shoulders when they saw us. Boo. :(
In a rainy day, I drove to your store to get a vanilla sweet cream nitro cold brew to refresh my day. But you didn't add the cream...... This is not a big thing but it is extremely extremely extremely annoying. Because you don't wanna drive back in the heavy rain just for the cream. But that's what you came for and ordered! Can you please respect your customers and pay a little more attention, please?!
Literally the best starbucks in the whole entire world. I love the coffee but not as much as I love the workers! They are the sweetest and most amazing staff ever. The store manager is the best and always excited to talk to the customers and get to know them. Will definitely be coming back here for sure!!
Last time I came through the drive-thru here it was great, prompt, delightful...this time they weren't even sure they had tea or bagel and had to check, not a big deal. However, I was then handed a very hot cup of tea with no sleeve nor double cupped which made it even more difficult to drink. Nearly spilled on me because lid was not fastened securely. Then had to remind them I ordered a bagel. Not usual level of service.
The recent placement of a napkin dispenser at the mobile order pickup counter just made my morning! Thank you, Starbucks, for listening to a customer suggestion and improving the mobile order pickup experience for your loyal patrons.
This is my favorite Starbucks! I’ve never had any issues with my order being wrong. And the staff are always so friendly they always make my mornings!
Please fix your cold brew machine. Nitro doesn’t come with half the cup just foam ._.
Great coffee, but WAY too expensive. It made me not want to buy from Starbucks EVER again!
The store is clean and the staff are so friendly. Sometimes the wait is longer than usual because of staffing shortages but I've realized that ordering through the app helps with that.