I just went recently to try this place for the first time, the reviews were not bad and the food looked quite good, when I entered the place nothing crazy happened but when it was time to pay I asked for some sauce and 2 sides of guac, the manager with the beard ( who was Caucasian) and on his phone sitting down the whole time got really mad after the employee gave it to me for free. He demanded that I pay for it and pay extra for the 2 sides of guac, ( while still on the phone ) and looked like he was about to fire the employee, It was the worst customer service I've ever had and I do not plan nor recommend eating here, I just feel bad for the employee's he manages, He was using a condescending / angry voice the whole time and got very agitated easily.
I am extremely busy person but I am taking the time to write this review. I am also going to look up the owner’s information and send him a letter or email. This was the worst experience that I’ve had at any place in my life.We walked in around 8pm and everyone was cleaning and talking to each other. A few of the employees looked at us, didn’t say anything and kept cleaning. I assumed that they were closed because there was no way that they disregarded me being in the store. I did a quick Google search and to my SURPRISE, they were open for another two hours.I asked the guy if they were still open and he replied, “Yes, are you ready to order?” I said yes and he put the broom down and went straight for the gloves, as if he was going to start making my order. I asked him if he could wash his hands and he annoyingly said yes.By this point, I started rethinking ordering at all because that showed me how UNSANITARY they are! He came back over and I asked him if they always touch gloves and start making food WITHOUT washing their hands? He responded, “Look, I just washed my hands, do you want to order or not?” I told him no and asked to speak to the manager. He told me that he was the manager. I asked who the store manger is and he said that he can give me his number.I told him not to worry, I will handle it. I started walking away and he started talking to his coworkers in Spanish and they started laughing. His name is Sam. I felt embarrassed but no worries Sam, I will see to it that that will be the last time you treat customers thar way.
Excellent food. Awesome service. I was greeted by KC on the food line who assisted with a charming smile assembling the Quesadilla to my liking. Wow, tasted amazing. KC sure knows how to make it right.The atmosphere at Qdoba is nice and warm, bathrooms immaculate, and the management has the employees well trained. A true friendly place. Better than any other Mexican restaurant I have ever been. I met Adam and Jay who truly have mastered organizational skills. Every employee was in sync. Highly recommend this awesome restaurant.
So tonight I decided to eat out, I ordered2 burritos & 2 bowls all Steak!!Got home out dinner at the table , eveyone opened up and took a bite, my husband in a flash spit the food out , I was surprised he said what is that, I said what's wrong he said the meat is that even steak and all the kids said mom is not good. So I drove back with the food I spent a bit less then $59 dollars didn't ask for a receipt paid with a card. I showed up to the counter and stated the whole situation. My son said is not good I asked to confirm I received the correct meat of choice they said yes!! I said is not good. I wasn't offer anything neither fresh meat of the same situation but a giggle from the cashier as she asked what happened?Definitely I was served from the last of the container and it was ready to close. My son was hungry he said mom just get me chicken bowl so I did got to the register was offered no refund but charged for the new meal. That's not proper service and definitely the meat should be fresh at all times. I was lucky enough to have financial to purchase food somewhere else no time to argue with young teenagers but take this in consideration it could be another's family left without food or money.
Very good food. The staff is very friendly and accommodating. The drink machine was down, but Mexi-coke was a nice compliment.I like going here because it is more specialized to order, rather than some assembly line places.Also, my girls love the queso, reminds us of our time in TX.
Definitely not what I'm used to from Qdoba. I get raising prices...but they serve less too. I ordered a chicken bowl and I was not impressed at all. It was pretty much all rice. Barely a decent scoop of chicken and queso. They were definitely stingy with the amount of food. If I could a picture I could. They should have just used a mini bowl because that was the amount that was in my bowl.
The staff are always courteous and friendly and the food is always great. We love it!!!
The food was good, the dining area however left much to be desired. Over flowing trash cans and tables you had to clean yourself.
I was disappointed. The food was okay..nothing special. For what was served to us the cost was more than i would like to have paid. I wouldn't call this Mexican food.
Food quality was not as good. Two servers were very helpful to the new customer. The third one had an attitude. I once again did not get a receipt.