Worst tropical smoothie Cafe I have been to. I did an online order for pickup. When got there to pick up my order was messed up and they did not give me everything on the order due to poor customer service. Lady was so focused on the line of customers she disregarded making sure my order was correct...
Very great service asked about a drink they used to make they let me bring my own fruit in to make it cause they didn't have the right ingredients very appreciative of there services
Today, this location has officially lost a customer of 6+ years. I had a very unhappy customer experience due to the lack of customer service from some employees. I am disgusted with the way I was disregarded and skipped over as if I wasn’t a human being standing in line waiting to order. Another man walks in behind me and his order was taken before mine because the cashier personally knew him. A situation like this makes a person feel unvalued and should never happen. Even if the cashier did not know that I was next in line, they did not acknowledge their mistake at all nor did he apologize.
Staff was friendly and helpful even when I forgot to omit something from my order. The wait wasn't long, and as always the smoothies were good.
Order my regular avocolada smoothie. They allow you to switch the veggies or fruits with out the extra fee.
Always late on receiving my product. Always watch people make orders in the store that get them faster than I do and I mobile order from American family fitness across the street. How do I have order number 4 but order numbers 5-8 are being called before me. Get it together. Always a inconvenience but I will not be going back to store #55. Rather go out of my way to the Central Park location.
Very nice crew! Had a blast with karaoke. Good looked to be 4☆...reasonable prices! Clean and enjoyable visit!
The smoothie are always good & on point. Customers service is awesome
I ordered a buffalo chicken wrap and two bites in found an entire DEAD FLY in my food. I have eaten at other tropical smoothies for years. I will never eat here again ?
My sandwich wrap was delicious, made in a timely fashion, the restaurant and bathroom were clean.