Wonderful and fast service! Food was fantastic and waiter was very kind and sweet!!
Visited 6-6-22 The grilled chicken was dry because it was over cooked. After I added the salad dressing it tasted better. The salad does not come with pickles or red onions I added that. The to go rolls comes with four in the bag & sweet butter. Tasty. The BBQ sauce on the ribs were average.Customer service was great both days. I spoke to a manager on 6/7/22 and she offered for them to make the salad again.Thanks Ms. Sam
Great experience all around! Best meal we have had for a long time. Server, Morgan, was exceptional. Our steaks were perfect!!!
Not the best Texas Roadhouse I've been to but not the worst either. Other places use name tags at the bar, but not this place. Sat at the bar, service was good, He was stretched pretty thin but was on top of it the whole way without being frazzled. It was busy for 11:20 on a Saturday afternoon. The baked potato was good, Caesar Salad had no brown leaves, it was fairly cold and ok maybe the pieces were a little large, but no issues really. The rolls were hot and fresh. I got the ribs, full rack. Portion size was very generous, I could only eat half. Flavor was ok, but slightly off compared to my experiences at other TRH's. But the meat was tender and fall off the bone. good value for $21.00. Had a couple Sam Adams seasonal beers, and the selection at all TRH's is pretty limited, and while not a rip-off, not the best beer prices in town either. Overall enjoyable and would come back again. I traveled through the Carolina's for work last week and ate at a Texas Road House every night for three nights in a row. Jacksonville NC was by far the best across the board while Fayetteville was the worst. This place falls somewhere in between.
Just finished most wonderful dinner. I have been coming here since they opened and always liked it. Of course they would have good days n bad days . Today Ms.Morgan was server for my table. Beautiful and courteous and big smile.She read my request before I ask and brings what I need. It was so pleasant dinner. Thanks Morgan. Enjoyed your service. ?
great good great atmosphere
If I could give takeout zero stars I would, whenever we eat inside it is always perfection but as soon as we order something from to go it turns into a disaster! From pulling up texting that we were here and having to wait an hour because the takeout people do not want to walk out our order because we don’t “tip them a lot” to missing stuff and having opened and old food. I ordered today and they had forgotten the ranch and also my sides for a salad the chicken was raw and the butter and rolls look liked someone had already eaten them. I can guarantee you I will never be eating here again in or out.
The food here is good. I order to go each time I visit. However, the order takers are slow when it comes to immediately greeting or providing customer service upon arrival. I along with others are standing in line at least five minutes before being acknowledged. Please improve upon that once someone initially comes to the carryout section. If you're wearing a t-shirt which reads, "I love my job" your behavior should display that!
Ordered two steak dinners to-go, apparently one was unavailable. Instead of calling me to change the order, they simply left it out. Didn’t realize until I got home, called in to complain and they at least refunded my missing meal. Attached a pic of my medium rare steak…..
nice place to eat if you want steak. we had good service and our food was just fine. sadly we were in a noisy area but that's not the servers or restaurants fault.