So I just got back from Montegobay and all I could say is, it was the best food of my entire life. I've been to a few other Jamaican restaurants in the past, but they all seem to pale in comparison. The staff is super friendly, the prices are fair, and the ambiance makes you feel at home. The jerk chicken was killer and my partner couldn't stop raving about their curry chicken and how authentic it tasted.
Montegobay Grille is my go-to place for authentic Jamaican food. They have the best tasting jerk chicken & their banana bread is to die for! The food tastes like an authentic Jamaican grille and remind me so much of family. The ambiance is marvelous too. I would definitely recommend this restaurant to anyone out there looking for good eats with a Jamaican vibe.
If I could rate zero I would. The most disrespectful customer service I've ever experienced. I ordered several dishes to go spending 85 dollars. After getting home and checking order 2 items were missing and I immediately called to let them know. The manager began to tell me she packed my order and everything was placed into the bag. I politely to her a mistake must have been made and she says no.After telling her again she says oh yes I did forget 1 item but not two again I said yes 2 items were missing. How can you tell me you did leave an item out but not 2. She asked for my number and said she would check and call me back but of course this never happened. I will never eat from there or recommend anyone. Being disrespectful is not how you treat customers. 29 May 2022I want to say thank you to Sedinam Ankah who restored my faith in good customer service. He personally took the time to call me and to fix my issues along with good food.
I love Montegobay Jamaican Restaurant. The food is always so delicious and their customer service is great. I have never had a bad experience there when I go in for lunch. They get the orders right and there's always a waitress around to refill my drink or bring me extra napkins if I need them... I've never had a bad meal at Montegobay and I recommend it to people all the time!
Ordered on Uber eats & my driver changed 4 times because the food took so long(close to 2 hours) & when it FINALLY got here my whole order was wrong. I had to throw it out. This is the 2nd time ordering from them & the same exact thing happened last time & this was MONTHS ago.
Ordered online. Wings, mozzarella sticks and a Pibb soda. Waited about twenty minutes - went in to pick up. They told me it would be another 5 minutes so I went and waited in my car for another 10 minutes just to be safe. Went back in - they brought out wings with nothing else. I stated I was still waiting for my Pibb and mozzarella sticks. They have no Pibb - I take Sprite. Sprite was in a clear take-out cup and tasted more like club soda. I tell them, again, I'm still waiting on my mozzarella sticks. They go back to the kitchen to come back out and say they don't sell them. I show them my phone order - they tried to give me a 50% off coupon for my next visit instead of offering me a refund. I told them I don't want a coupon - I don't want to pay for something I never received. They take the coupon back and say they are refunding me. I never got my refund.
Ordered take it was over price and skimpy on the food. The other jamaican restaurants gives you a Healthy portion. Won't waste my money there again.
Happened to be in Fredricksburg, VA for work not Personal. Happen to have a craving for my style of cuisine in Caribbean Food. Came into restaurant that happened to have a couple of people in it. Wasn't greeted upon entering establishment. Walked to Bar area where a couple sat and then waited for someone to come from the Kitchen area to greet once after what look like a cook acknowledge someone new is in the building.Once after being greeted I told the hostess interested in ordering take out. I asked review a menu before placing an order. Customer service Wasn't everything but, she made up for it by being funny.I ordered the Escovitch Fish Entree and a Kola Champagne for my troubles. I waited a good 20 min. for the dish it was done up nice on presentation but, Fish itself not meaty enough and fried slightly to hard.Maybe next time I try them some of the critiques will have been reviewed and then we can give a better review but, at this time I believe the location has some growing to do.
The food was just ok.. but the service was worse. No one at the hostess area, 2 women in the bar area one entertaining someone on phone and watching a rap video with cursing while the older lady was running around taking orders and payments. I really wanted to support this ? business. Unfortunately first impressions leaves lasting impressions.. ok Treylawney I guess will be returning...
my new favorite spot to vibe