Domino's Pizza

4211 Plank Rd Ste D, Fredericksburg - 22407
104 reviews
Pizza Chicken Wings
(540) 786-8188

The pizza is disgusting and the people working there have horrible customer service. Last time I ordered there my order was wrong. They acted like it was a problem to fix the order and gave me a credit. I decided to give them another try today. When I asked if my credit could be honored it took 4 employees to say no...because i got a medium pizza last time and this order was for a large. I guess applying the price of a medium to my order today would be too hard for them. Then they stood around mumbling under their breath to each other about it...like im just out running around trying to get free pizzas or something LOL...I usually don't write reviews like this but when I got home the pizza was NASTY!!!! ITS DEFINITELY THE LOCATION!!!!

Ordered pizza online for delivery waited for 2 hours and no delivery, ended up having make my kids food before bed on our pizza night. Hopefully I can get my money back

I Don't know if its the app or this location but the few times we've eaten here our credit card information has been stolen. Thought it may have been a coincidence but our last order confirmed it, 4/4 in the past two years.

I was waiting for my pizza I heard the workers talking and joking with one another it made my day to see such a upbeat Group also there pizza is ?❤

Ordered 12/1 delivery took 2 hours and it was cold. When I called the store they were less than professional and I was hung up on even though I was far more polite than they were during the conversation. I was offered a refund and they had to come back and pick up the food they did hours later. Still no refund as of today so I called to talk to the manager about it explained the situation nicely and she never even apologized just waved it off like I was bothering her and told me to call back tomorrow. I understand restaurants are short staffed and it’s stressful however there isn’t a reason for such poor customer service. It’s a shame because dominos is the only pizza my kids ever agree on but after this experience we won’t order from them again, I could have dealt with the food not being up to par but I won’t deal with the uncalled for attitudes and lack of professionalism.

Pizza and wings were delicious. Ordered last night . William is always friendly and on time . The best delivery guy I’ve had to deliver to my family .

Everytime you order here they are fast an curtious

Quick service and our pizza was delicious.

Constantly takes 1.5+ hours to complete the order. Can’t get anyone on the phone to confirm the order. I assume they must be incredibly short-staffed and/or their staff doesn’t care. So this rating is for Dominos as a whole, pay your employees a livable wage and maybe you’ll have more of them and they’d be more inclined to do their job better.

Terrible service on the phone, have ordered simple cheese pizzas and have taken 2 hours several times in a row. Have had people hang up on me on the phone when trying to confirm my order was placed