Use to be our go to Thai place for proximity, over all it was decent food. Last time we ordered they burnt it so bad it smelled our kitchen up pretty bad. I called and they said I had to come now to replace. I was tired after work, had company over and didn’t want to leave. I asked if we could come another day and they wouldn’t honor for another day. There is no way they didn’t know it was burnt. Everyone was walking outside to get fresh air. That to me seem like bad customer service, they should honor their mistake and realize that people don’t wanna go back for second time I’ll never go back again.
Not sure why this place is rated so highly. The food is so so at best. The soup I ordered had really bad smell. I asked them to change it and still same issue. The place is not that clean and feels dingy. Almost every other Thai food place nearby is better than this place. Service is super slow cleanliness is below average. Unclean eating area kills appetite
I ordered delivery last night and when it arrived I noticed there was a mistake. Instead of basil eggplant and tofu I got a container of crispy rolls. I called for a refund and the girl that answered the phone said I’d have to call back Monday because it’s a busy Friday for them. I understand Friday night is a busy time for most restaurants. It doesn’t make sense to not refund your customer right away when you delivered the wrong order. Very poor customer service.**Update: I never got a refund from Similans Thai for the food I didn’t receive. I wouldn’t recommend ordering from this restaurant.
Has gone downhill significantly since covid. Portions smaller, prices higher. Drinks up 2$ each. Ok we get that.Food quslity and taste has plummeted. Ordered online and paid (57$). Called b/c the one sauce I wanted a second one of is not on the list (chili lime sauce) or else I would have ordered it online with the order.2 people on phone--well we can cancel your order and add the sauce and you can pay again. Seriously????. For an almost 60$ order you cant add a side of chili lime sauce???? As it is, the one i got with the dish is tiny and half full.I wont be back soon. Lots of Thai restaurants in Chantilly.
I really enjoy the food here and the aesthetic is really interest with the beach theme. I had the panang curry which wasn't too spicy and has a sweet taste. It just comes with chicken and broccoli so if your not a big fan of a lot of vegetables it's a good dish to pick. Over all a nice to place to dine at or order food from
Last 2 times I have ordered from here the food has not been that great. Many times before it was good. After the meal tonight I have to leave a review. Kanom Jeeb being over 9.00 I expect a little quality at least. All 5 of them were cold, extremely soggy piles of mush. They were disgusting really, I could only get one down. I even picked up my order early so, I can only imagine how bad they could have been (if that's possible) The Pad Thai was borderline flavorless. Having the freshly cooked orders just sitting by the door with cold air constantly coming in makes no sense. I can only hope in the future when I decide to try them one more time, the quality has improved. As I just wasted almost 30.00 for garbage.
Went for lunch on a Tuesday afternoon. Interior looked bright and clean. Seated promptly by cheerful server. Ordered some personal favorites for first experience: beef salad, chicken curry, and mango with sticky rice (acknowledging to self summer fruit like mango would be out of season). I was pleased our server checked about my peanut allergy and verified nothing I ordered had peanuts.Salad appetizer had good color, correct temperature on protein (requested medium rare), and pleasing spice level (requested medium). Curry likewise had an inviting level of spice (requested medium) that allowed me to taste the eggplant and chicken. Eggplant cooked so well with firm-but-not-too-firm texture that I reminded myself to cook with eggplant more at home. Fried dumplings between appetizer and main were pleasantly crispy surprises, although I would have appreciated more filling and warmer temperature. Dessert went home with me and did not last long. Mango was actually just ripe enough to be pleasing. Sticky rice was refreshingly not too sweet, and I wonder whether the rice could be a little less clumpy and more loose for my taste.Service was genuine and pleasant throughout, with my iced tea being refilled automatically as any customer might like and plates being removed promptly after confirming with me. The server was honest to admit being relatively new, and her earnestness would encourage me to go back as well as for the solid food offerings. Prices did not seem terribly high for the area. I would return if I had a Thai food craving, as this place conveniently provided a good experience.
Wow, can't believe I found a Thai resteraunt that actually makes it 'spicy'. I ordered the Kra-pow and the pork was nice and tender which I wasn't expecting. Will definitely be coming back.
Great food - just wishing it was a little cheaper.I got carry out from them and the experience was smooth. They were almost overly concerned/aggressive about making sure I had the silverware I needed (which I did not need).Walking out I was actually quite skeptical. The bag felt very small, especially for the $15+ price tag. But I got home and was pleasantly surprised that it was a pretty normal sized portion. But best of all is that the Ka Prao was cooked how it should have been. It wasn't watery and tasteless like you sometimes get from bad Thai restaurants. The beef didn't taste like they boiled it. It was good stuff.And most impressive to me was that they actually made it kind of spicy for "Thai spicy"; I ask for 15 lines of hot sauce at Halal guys for spice reference. This was not that hot - but a lot times when I ask for Thai spicy I can't even tell they tried to make it spicier. But they made it hot enough to give me some burn - a good burn - exactly what I wanted.Place looked nice inside too. Nice enough place you could go on a date to.All in all I just wish it was cheaper. I can't afford to eat $15 dinners daily.
I was driving to the restaurant and called ahead to order to-go, they required a credit card on the phone. I told them I was driving and they said they couldn’t take my order. It will be my first and my last last time calling. Definitely do not recommend!