Not sure why the reviews are so bad. There's a nice little sitting area close to the exit/entrance of the Giant (inside). The barista (female) was so so nice when I was ordering today. I barely see baristas making small conversations with customers this days. Also, the new bar, salad bar, and other food arrangements of Giant are right there next to the Starbucks corner. I'd come back for groceries, grab lunch/coffee and enjoy in the University complex outside.
The worst experience I’ve ever had when ordering food. They made me feel so stupid because they couldn’t understand my order since the cashier didn’t speak English. And the rude woman’s co worker who fully understood English was not assisting the cashier who clearly needed help understanding me. I was with a friend who ordered two of the same drinks. I ordered one of the same drinks she got. Two separate orders and they completely forgot mine and said her order was mine. We provided our receipts and the workers were just standing there staring at us with blank faces. The worst customer service I’ve ever had.
Good customer service, clearly states they don't accept Starbucks reward points, there is an occasional wait but that's average with a single worker. Very nice
They had no food when i went. They didn’t even have venti cups. I asked if they could do the same amount of drink for a venti and just put it in a trenta cup and they said no. Than I asked for a grande with no ice and I got this. This is the worst experience i have had a starbucks.
Good customer service, clearly states they don't accept Starbucks reward points, there is an occasional wait but that's average with a single worker. Very nice
This Starbucks location have the worst customer service. They are very rude . Discriminate from people to people. They don’t have organized system. They don’t do any of our orders right. Very rude and unpleasant customer service.
Will not take official Starbucks rewards
Tried to order a drink at 7:45pm (15 minutes prior to closing time) and was told they couldn’t make the drink? Yikes, seems like customer service is not a priority at this location. Won’t be returning.
This Starbuck’s NEVER has Earl Grey tea. There used to be a sweet young woman who would go to the back and get Earl Grey box to restock whenever I came. She is no longer here and the new employees are incompetent. They are lazy and refuse to go back and check to see if there is any in the back. Why is it so hard to keep such a popular product stocked? This Giant needs a full-time Starbuck’s manager in order to turn this sad place around.
Employee customer service is terrible. I would normally only give 1 start but the 2nd star is for the hijabi girl who's probably the best employee here.