Where to begin! Well let’s see, you walk inside the front door and instantly notice how dirty it is. Then after you self order because nobody behind the counter knows what they’re doing, you pick up your order. Probably should’ve checked to see that they forgot half of my order but that’s on me because I didn’t check at the counter that the employees actually knew what they were doing. Which they do not know what they are doing. Kind of feel sorry for the manager because they are just managing a bunch of kids it really don’t care and don’t want to be there anyway.So after we got home and realized that the orange drink was pure tonic water and no orange syrup, we were missing half of our meal, and the french fries had no salt on them, I decided I better go ahead and write this review and add them to my list of never again locations here in Fairfax. Congratulations McDonald’s on Braddock Road, you are now the number three entry into my “never again” list!
I enjoyed this place. The crispy chicken was good. Fries were cold. Lobby needed cleaned.
Me myself I don't eat at McDonald's my girlfriend wanted to eat there for a quick fix I didn't know how to order cuz I hadn't been in over 2 years management wasn't all that friendly until you had to raise your voice and complain the one worker went outside and came back in and started touching the foods so I had to say something about how he needed to wash his hands before he touched anything then everybody got a little more friendlier I'll pass for another 2 3 4 5 years
The food & service very good. Unfortunately the place looks a bit shabby .
Good quality food. Sometimes slow service but overall pretty good
Kids were running from the back entrance to the front and out. It was loud and disruptive. None of the staff attempted to intercede. Never going back!
Customer service is really bad here. We were in line to order for a while and the male white cashier didnt tell us until 15 minutes later and he rudely told my daughter to go to the machine to order. He wasnt even wearing a mask or gloves. He kept scratching his head and ear while serving all the food that was coming out.
The kiosks we're not working properly...I could not complete the order and ended up abandoning it and walking up to the counter. The store is clean and the staff seem are attentive and helpful. Seating is limited. One area has been changed into a meeting area, while I am sure it is helpful to operations it further limits seating.
MacDonald’s is one of the places I tend to come to when with the kids. There aren’t many places that they excited to go to more than MacDonald’s. So I did, and it was as expecte3d. Which is all I want from MacDonald’s.
Heard this place was 24/7. Closed at the. Sounds like a disgusting corporate facility.