Good ice cream but tea service needs some work. Every time I come in here (usually around 12-1pm). They don't have boba ready or Thai tea wasn't brewed. They should have that stuff prepped and ready for open.
After placing my order for one of their signature ice creams, I watched my order be built then set aside with no explanation. I kept waiting while the next customer's order was created then handed off before my order was recreated on what seemed to suddenly be the only functional prep area. My order was completed and I asked for additional toppings, as the create-your-own options provides unlimited toppings at the same price as my order. This was refused, which makes no sense as the signature item board doesn't mention anything of limited toppings. More so, no apology was offered for the extended wait.
Stopped by for ice cream after having hot pot. I came in around 5 PM, so there was a line of about six or seven people in front but I didn't mind. There were several rolling stations and several people working on it, so it sped the wait up by a little bit. The toppings are all free, which was a pretty good plus. I'd probably come back here for the free toppings if I'm in the area.
The ice cream ? is definitely tasty and good quality. But I do have a beef with the pricing. I can’t justify paying close to $10 on any scoop of ice cream even if it’s gold plated! Any good scoop of ice cream shouldn’t cost you a price of a meal ? in my book. That’s why I’m only giving it 2 stars.
Tried their tea, it was delicious. For the toppings I wanted boba but they weren’t ready yet so I got sea salt cream it was good. It’ll be better with boba though. I’ll come back and try their ice cream soon.
Yummy ice cream!First off- service was extremely fast and my ice cream still came out very tasty. Lots and lots of combinations you can try. But make sure to add brownie bites because it's a game changer.The location of it in the Mosaic is in a pretty calm area so it's good for an easy family visit.Looooooooove!!!!!!!!!
Excellent after dinner stop. This was our first visit and we thoroughly enjoyed the experience. Only complaint is that they still had their restroom closed due to Covid concerns.
Tasty tea with good prices,cute decorations, would be better if they have some tables and chairs here. 5 stars if they get improved
Gone to this shop three different times over 3 weeks for a Thai tea with bubbles since I was in the area. The first two times they didn't have bubbles (they were being made). One time was 10 minutes after opening and they said it would be 30 more minutes until they were ready (how does a tea place not have a main ingredient ready at opening?). The other time was in the evening not close to closing time (same story, making them). The last time I went, no Thai tea. I would forgive the last time (these things happen), but given the trend I don't see how I can support this place. The bubbles were not a supply issue, just a planning issue. Despite my best efforts this business has not recieved a dollar from me, and now they probably never will.
If you're looking to try rolled ice cream, I'd definitely recommend this place! They have several selections you can choose from with set base and add-in combos, with your choice or any toppings or drizzles ~ OR you can make your own! They also offer drinks like milk and fruit teas (which I hope to try the next time I visit). Definitely recommend getting the Mango Madness with mango and strawberry toppings and condensed milk drizzle!