The person who took my drive thru order was very unprofessional and rude. I usually never do reviews but something has to be said. The owner will not want this person (Shanicka) managing this business. Im always very pleasant with everyone. I say hello, please and thank you always, everywhere. When I drove up to pay she just rudely looked at me and didnt say anything. After a moment I just handed her my card. After getting my food I thanked her again and no response. She looked at me with an eyeroll. Unbelievable, because Ive never seen her before and did nothing. I called after to ask for the manager. She told me she was the manager and "the name is on your ticket!" Rude! Before I made it home she called my phone twice. Was that guilt? Someone needs to have a talk with her.
Everyone needs to be fired, close it down and just start over. About a month ago I went my Cajun filet biscuits were rock hard after a 15 minutes wait. Tried again today. Asked for a Chicken Club. Opened it up and it’s just the chicken, a slice of tomato and mayo. The bacon, lettuce and cheese were no where to be found.
The staff, all 4 of them were just laughing and carrying on as we sat for 12 minutes waiting for fries. I would understand if she had communicated, and spoke to us. I have to say, we aren't going back.
They need to get people who want to do their job. We stood in the store at 8:30, they had already cleaned up the fix'n area (an hour and a half before closing time), waiting for someone to take our order. When she finally came to take the order she was not happy. Then we get home and instead of two thighs and a leg, the three piece dinner had two legs and a thigh. I don't go there often, and probably won't go back for a long time to come.
Went for dinner ordered from drive thru was asked to wait on my food then they forgot to make my food manager refunded my money made my meal and added 6 boberry biscuits to make it right very pleased the way it was handled
Food taste is awesome and easy drive-thru to get food on the go!
Worse bojangles around!! Go to Petersburg and get some real Bojangles. Very nasty people. Looks like my sandwich was refried 4 times, bun burnt,mayo disgusting. Yall need help.
Yall, I have my favs. I had not tried the cajun chicken biscuit... I will never be the same. Add some hot sauce and it is heaven. You absolutely MUST get it with the Bo-tato rounds. I had to wait, but for tasty deliciousness in the afternoon, I will wait for rounds. And if ya got a sweet tooth, grab you a bo-berry.
Could tell they were overwhelmed, but stayed steady and still had a good customer service experience. The best work well under pressure
Don’t waste your time unless your looking forward to unmotivated attitudes and a wrong order with forgotten sides. Food is mediocre at best. Go to Popeyes instead.