Chicken taste like grease old...wasn’t good at all ..burnt oil smell
Specifically asked for extra fries instead of slaw on my chicken finger plate because I can not eat the coleslaw. Get home and there’s the coleslaw. My receipt is correct so the kitchen messed up.Side note:the fried pickles are good but the fried mushrooms are amazing!
The store closes pretty much whenever it wants, online says 9pm, only for me to drive there and the signs say it close at 8pm. Unfortunately it was 8:10 and the cashier refused to take my order. Last week, they were closed when it should have been open. The least they could do is update the website, so we won’t waste gas as much as it is?
Literally the worst fast food experience of my life. They have a sign in front of the door saying you can order to go, and walk in and pick up your food. Their website allows you to do this. And when you order your food they then refuse to open the doors because they say they cannot work your order and you must wait in line. That wait was 45 minutes.
Sweetest most respectful sounding young lady on the speaker and even tho it was a line it was definitely worth the wait. We didnt sit for too long and the food was great. Never had a complaint.
Did was so delicious today! My granddaughter lives this place so I have it a try today and I tell you y the food was fresh, still not when I got home and so good !!! Will definitely be returning!! And don't forget to download their app! It's Awesome!!! Just for the downloading the app, you get a free meal on your next visit and it's not like most restaurant apps where you must earn points to get rewards......no...... You get a reward after Every purchase, just for scamming the app ? it's Great!!!! Go Zaxby's ☝️
Today I arrived at Zaxby's at 8:05 p.m. I was excited because I had not been there in a long time. When I arrived at the drive thru, I was told, "Welcome to Zaxby's. We are not taking any more orders..." She offered no explanation or apology." How disappointed was I especially since it was 55 minutes earlier than the posted closing time of 9:00.
The one on College Drive had a sign posted that this location only closed early today at 5:00. So I decided to drive 10 minutes out of the way to come to this location on Portsmouth Blvd. And guess what? They also had signs posted that they closed at 5. So clearly the College Drive location was not the only one.
Horrible restaurant. Showed up at 7PM to spend $100 on food and waited in the drive thru for 40 minutes until an associate approached my car and several others saying they were closed, and had no more food. I’m a director for the city and will never cater or submit orders at zaxbys ever again.
Went here tonight with my family for takeout and they turned away the whole drive thru 20 mins before close saying they were out of food! Very unprofessional employees approached my car saying management sent them out there! Will not be going back to zaxbys. Terrible experience.