So Many BAD Experiences!!!When Tala was opened, I was so happy that we now have options for the Halal Meat. I was one of their biggest supporters and marketed them among all my colleagues, friends, and family.However, from last 1 year or so, their customer has been terrible. Here are some of my bad experiences when I placed ordered meat over the phone:1. They tell you that your order will be ready in 20 minutes. When you get there after 30 minutes, they tell you very rudely that they are busy and did not get time to prepare your order. They do not bother to call you regarding the delay and when you are there, they will not even tell you when will your order be ready. Saying “may be another 30 minutes” does not help when you are already there.2. Sometimes few mins after taking your order (when you already are on the way), they will call you and say that they are out of meat or they do not have that particular meat.3. They are out of meat very often. When you ask them when they get fresh meat, they will tell you “on Thursdays.” When you call them on Thursday, they will tell you that they will get it next week. Meaning they are very unreliable!!I really want to support their business and I do get that sometimes they get busy. But that does not justify their RUDE behavior and this kind of Customer Service.I really want to support their business and I do get that sometimes they get busy. But that does not justify their RUDE behavior and this kind of Customer Service.
Not going back..?multiple bad experiences.Rude behavior and unreliable.
This is the best halal meat supplier I believe. He is very honest, if the meat is not fresh he tells it upfront. I also witnessed that he always sells the freshest deli items, he moves the older ones away when the fresh ones arrive. He is very nice and polite. All grocery items are reasonable priced. They don't have a ton of variety, but I think that's the only way to keep the price down. His meat was soooooo soft and yummy, my husband loved it too.
Very rude people and bad customer service. Less than zero
First time visiting, good choice of items, will be coming back to sample more.
This used to be my best Halal market when Ali was there. I used to spend (_+2k/m). But, the owner has changed and the customer service has changed too. The new owner is Rude and offensively inappropriate, and he treat his customers with disrespect. He verbally abused me during Ramadan (لاحول ولا قوة إلا بالله). If you are looking for halal meet or grocery, please try Anas Halal or EZ Pick (Hampton). To come here is solely your choice. My review is to help those who seek exceptional customer service.Have a nice day. Peace!
I bought chicken and goat. The owner is so rude and he doesn’t know how to handle customer. He was yelling at me. Usually we have Afghanistan staff that guy is very nice and polite with customer. Hence forth Iam planning g to stop buying meat in this shop. We have lot other halal like Ana’s and halal market in Norfolk. Sure tala will loose the business because of the owner rude guy. Problematic guy owner is.I decided not to buy here anymore and I will ensure my friends and relatives also not to buy from rude owner shopANAS Halal grocery Norfolk is good in terms of meat and owner is good in handling customerThanksRafi
This new owner no good rood thay chargin extra chees out side use to beter everthing chans
Fresh meats, well kept store. Family run.
Friendly service. Great prices!