It was so nice. the food was delicious. I love pizza but that tops them all. the customer service was outstanding
Came to the door @ 10:29 door was open. The manager was very rude and said they were closed until 10:30. We asked if we could just wait inside since door was open. They made us go outside for 5 more minutes. The service was horrible . Manager rolled her eyes at least 3 times as we were ordering. She had long hair it was only put up half way . Dangling all down her shirt while she was preparing the food . I will never spend money here again. Horrible experience
I absolutely Love this place!!! They are truly amazing if you suffer from allergies/intolerances. I m gluten, lactose and allium intolerant, with high cholesterol. I basically can't eat anything ? BUT I can eat here!!!They are so accommodating, and considerate. My gluten and lactose intolerance are mild, but the allium intolerance is SEVERE. MODs website had detailed allergen and ingredients list, so I could easily identify and exclude foods that would cause a reaction. Even with exclusions, they still had a large amount of toppings that were safe for me to eat, and they had gluten free crust and dairy-free cheese!The staff took every precaution to keep me safe, fresh gloves, pulling my topping from off the line to prevent cross contamination, even cutting my food with a fresh roller! My pizza was delicious ? I shelessly devoured the entire thing, while doing a happy yummy food-shimmy in my seatI will definitely be back, and you should go there too!!!
Acknowledge your customers.I stood there, with 4 people working behind the counter around 11:25. Not one person acknowledged I was there, not a hello nor a nod. I understand if you are busy with what I am guessing were online orders since I was the only customer there.I stood and waited… nothing. I left.I work across the street and have gone many times with my team. Truly disappointed.
Good pizza hence 3 stars... However the online ordering sucks. Every time I come here their ordering system says, for example; order will be ready at 6:23, so that's when I arrive... Only to find myself waiting 10 minutes... Please just quote an accurate time and aim to beat it rather than over promising and under delivering.
My worst experience to date 4/2/2022. Ordered pizza with many extra toppings and just expected fully cooked. Pizza was under cooked crust was soft and veg. Warm. Staff was more engaged with group chatting then attention to quality product. This was 6th visit and last ?
My hubby and I are are stationed here for the next 4 years and you better know this and is my go to pizza place from now on!!!!!!!!So let me just list off of the things that I got on my customized pizza I got mega dough white sauce garlic rub olive oil spinach mozzarella ricotta Parmesan feta pepperoni mild sausage mushrooms black olives diced tomatoes oregano and pesto drizzle and every crumb and every drop of ingredients was abundant on my pizza Everything that I listed was not missing from my order! Also every topping was fresh tasting and the diced tomatoes were cut perfect. I ate the whole 11' by myself I just couldn't stop every bite had flavor and cheese just melting off! Lord I'm making myself hungry , but I'm miserably full yet happy thanks to them. Oh and the price with all those toppings wasn't bad at all! Honestly I'm mind blown ! Thank you thank you I love y'all xoxoxoBtw sorry there’s no picture I was too busy stuffing my face lol
I was pleased on my first visit to Mod Pizza. It was well-staffed with organized workers. The process: Order, Watch as the pizza was loaded with fresh meats, vegatables, sauce, and cheeses, then Wait for 8-10 minutes as your meal is cooked in a brick oven. Finally Eat a delicious meal.
Friendly service always. Best selection for pizza toppings. Clean dining area.Good for online orders as well ☺️
Place were messy. Servers had there back turned why I had to wait over a minute before they took my order. They were confused with salad pizza on cauliflower crust asking me what salad size also looking at the 2 salad promo. Fortunately, someone else came to the rescue and knew what I was ordering. The guy baking the pizza does not really pay attention to the pizza in the oven. Just waiting. He looked messy and also spilling sauce everywhere. All the juices were almost empty. Not as good as the one at the outlet in Norfolk. Good thing: the pies were still good.