good place for the family and everything is always so tasty!
Was very good experience. They were very quick and extremely friendly.
I absolutely love going here on a weekly basis. The staff are always so nice and patient it makes me wish it were a full dairy queen. I'd certainly be spending more money.
Terrible customer service all around! I promised my teens Dairy Queen and YES I pulled up 10 minutes before closing, however, I’m still supermom because I MADE IT! I realize this is frustrating to workers but it was a heck of a day! The drive through was confusing, so good thing it wasn’t busy or I probably would have had an at fault accident. I order a cone w sprinkles, a blizzard (Oreo AND Reese’s), another cone, root beer, coke and pretzel sticks. They start to hand me the two cones as if I’m going to eat both as well as drive (I wish I was that good) and seemed annoyed when I asked for a cup to put them upside down in. Then they flip the blizzard and go to hand it to me (all Dairy Queen’s do this so not really location specific) without a lid. So I ask for one and as he’s getting it, something doesn’t look right. They hadn’t put the Reese’s in my sons blizzard that I paid extra for. So some little short young girl comes and then fussed at someone out of view that it was supposed to have Reese’s (just my opinion, close the window before you lay into a coworker, don’t embarrass them so u look competent) By this time they cut out the light and I actually had to beep twice to let them know the blizzard wasn’t right. I actually wasn’t eating anything and all I wanted was a cold drink but whatever they gave me was not a coke. In fact, out of four adults and a 16 year old nobody could tell what that drink was. I even gave them like $5 for some charity they were soliciting and I swear that lil girl took it out my hand and went to the back with it. Only stopped at this location because the one closest to me (North Battlefield) would have been closed by the time I got there. No more supermom when it comes to Dairy Queen. They’re on their own. Seriously though, while I empathize with them when that one person comes in 10 minutes to close but the attitude radiating off that short girl was uncalled for. The other employees seemed perfectly fine serving me. This was 2-26-22. Photos are just stills from a video I took of everyone trying to figure out what I was drinking (we are all related and fully vaccinated Karens)
The best ice cream i ever had ! And the people are awesome ?!!!
My granddaughter's special treat place. Always satisfied and great customer service.
Went there to get some ice cream with my kid, asked for the receipt and they refused to give it to me, asked for it again to verify total and see my gift card balance and still nothing. I liked going here once a week but had an issue last time with them making us stand at the window while they only served the drive through. It took us nearly banging on the window to get helped, even though there were multiple employees inside. Not sure if they don't want the negative feedback on the surveys but a receipt should be provided when asked for one. The ice cream is great but the service is going down hill in my experience.
Was pleasently surprised with the service, my first time having a blizzard and it was great!!!
Fast line. Blizzard was only ok. Very few if the added in cookie dough bits and only at the bottom.
Would love to see umbrellas out front. Which they never have