I came to pick up a couple cups of coffee. The store us slow, two customers. The staff us very rude. Told me it would take 20 min for coffee???? I simply told the customer tgat I wouldn't be able to deliver their orders, just coffee, by 808am bc the staff told me it would take 20 min, plus it took me 7 me to get here. 30 min total for coffee. So basically Panerai bread I'd telling their customers it'll that 30-45 min longer than expected for their morning coffee. Wow. Lol. I purposely never come here bc of it. Its the same thing every fime. And every time I apologize to the customer that Pamela bread is so slow and unwilling and tgstll it'll be an extra 20-30 min than they expected their order to arrive. Good job guys. You look horrible. It's coffee. Its out of spite. Don't do deliveries of its too hard for your company. I won't come here ever again.
First off, order was fine and correct however.... My wife went in to pick up. We had 2 drinks, she asked for a carrier and was told they didn't have any. So she dropped one trying to juggle the bags and the two drinks. Not only did they make her clean it up then had the nerve to try and charge us for a replacement. Management begrudgingly agreed to just give us a replacement and now suddenly there are carriers! Horrible customer service.
Love Panera ❤️ It's our go to when taking a road trip because we can always get something healthy and fresh!
The food is 4 stars but the delivery service is terrible. I’ve ordered delivery twice recently and gotten the wrong order. Both times the cafe wasn’t able to help me. The first time they told me I had to call the company that actually did the delivery but they didn’t know who it was.They unhelpfully suggested I call DoorDash, GrubHub etc to see if they knew who delivered it. I then tried the corporate website customer support agent chat where I was eventually offered $5 off the $30 order I didn’t get. My credit card company refunded it he order price.The same thing just happened except this order confirmation said Doordash. I tried to call Panera but they never answered. After a while on hold with DoorDash .- who now has a specialist team dealing with Panera problems - I was told I’d be called back by the specialist team. Still waiting for that call…Edit 3/29 - just happened for the third time.
Just like any other Panera, pretty good food at pretty good prices. This one had better than average outdoor seating
Their last reviews were way back in 2019 and were not too positive, We had a Panera Bread closer, however it closed due to COVID so we tried this location in Barracks Road Shopping Center. We ordered with no problems and our order was available quickly within less then 10 minutes and was correct. Our sandwiches, soup and salad were just fine and the same quality as other Panera Bread locations. Overall clean and clean restrooms. Recommend it!
I have been too and experienced a lot of different Panera Bread’s but this location has old food.
Mac & cheese is a fresh take with the veggies, definitely worth a try!
Coffee was quite good, the place is nice. We sat outside. It was cold and there were few patrons. Two girls giggled over stories, coffee and scones. I can see myself writing a chapter of a novel there. Go.
excellent local, remodeled, good distribution of tables and their areas, good coffee, excellent option to eat at any time