As an out of state customer I am grateful for this shop! We were able to order and have delivered birthday doughnuts! I live in Nashville and this is our first time away from our daughter on her birthday. So thank you for allowing us to give her a special surprise !!! thank you!!!!!!!
Very disappointed with my experience at the Krispy Kreme location in Charlottesville (5/1/22). It literally looked like a bunch of teenagers were running the place, I couldn't identify who the manager/supervisor was. What my boyfriend and I were most disappointed by was the conveyor belt/frying machine. I don't get how other people look through the glass and not have a strong feeling about how disgusting it looks. It was so obvious they do NOT clean the machines and the floor. Very surprised considering that the machines are on full display. The amount of GREASE buildup was horrific. it seriously looked like they hadn't clean since the store opened.There were like five employees there, and no one has the common sense to think, "hmm maybe we should sweep up these two donuts that are squashed on the floor or wipe some of the spills."In addition, it took about 7 minutes to get our donuts even though they were sitting in the glass container, where they could have easily grabbed the donut, put it in the box, and just give it to us. When we walked over to the cashier to see what was the hold up, the box of donuts were sitting on the counter and the employee had no idea. No one bothered to communicate that the donuts were done. Seriously, teenagers with purple green hair that run this place.Clean your store!! It's disgusting.
I like coffee or into donuts but I buy them for friends who love them. Good fresh donuts and I get a cup of coffee. Fast and they have a large variety they make them right there kids can watch and they do like to watch the donuts on them go threw all stages of being made.
I just went by and 1st was disappointed that it was drive through only. So, we got back in the car and went to drive-thru window. The girls was rude. You could tell she didn't want to help anyone and when I asked if I could have a minute she didn't respond. Then when I asked what kind of coffee they had she said we are out of coffee tonight. Really!! Saturday the 2nd at 8:15
The light wasn't on but stopped anyway. We were having a good time and enjoying life but the store clerk wasn't. Wasn't very friendly and very short and impatient...we were the only customers in the store. With all the jobs out there, if customer service is not for u, please find another job more suited to your personality. The donuts were good though.
We’ve only had good service at this Krispe Kreme but based on the other reviews your mileage may very. It’s cool to watch the donuts on the conveyor belt. Apple Pay is accepted.
Awesome donuts. Fast paced amount of customers while there. Friendly guy at the window. Busy, busy ladies inside. Tried hard to make sure my order was correct, because I ordered multiple 3 packs of mixed donuts. Thanks for your efforts!
Never disappointed in Krispy Kreme doughnuts.Great glazed donuts, great service. Dined in with a corner small couch seats.
It's Krispy Kreme, the doughnuts were fresh, the staff was nice, the service was quick and our staff appreciated the sugar and carbs early in the morning.
Ordered delivery of two dozen donuts yesterday. When we got them an hour and a half later it was one dozen and one in a bag taped to the top. We tried to call to remedy the problem and no one answered so went in person for the second dozen. The employee and then manager said they didn’t have any for the delivery person and sent it as such -shorted a customer 11 donuts. The dozen that was sent were cold and stale. I do not recommend this location. This was the last in a line of issues with them. Hopefully my refund comes through.