When I ordered my food, i forgot to order sauces on the side. While I didn't mind the sauce on my sandwich, it was a little heavy in a flavor I'm not fond of. Our waitress, Tina, stopped by to check on us and noticed I hadn't really touched much of my food. When she learned I didn't care for the sauce, she made sure my entire meal was remade with sauces on side. I truly appreciate what she had done. She made our experience that much more enjoyable. Thank you, Tina! We appreciate you!Sincerely, Table 30 - 06/12
First time here and was impressed! Food was so good, the salmon is awesome, and the service was great! Enjoyed the $5 drinks and the chocolate covered strawberry martini was the perfect end! Can’t wait to try something else on the menu next time we stop!
I use to love O'Charleys. The one near our house closed, so I was excited to eat here. The excitement wore off real quick. Our server took forever on everything and rarely came to check on us. The food was also terrible. Cold, soggy fries, hamburger buns fell apart, and a completely tasteless salad - I didn't know salads could be tasteless.
Great customer service. Food was ok.
Food use to be good here. Today I got lunch, potato soup and club sandwich. The worst food I've had in a while. Bread was thick stale and hard, no condiments. Cheese seemed fake and doesn't even melt. Potato soup was basically cheese and some was not melted and left more of a slim like texture. Overall the whole meal was gross and thrown away. My last visit! To bad because they use to have good food.
I wish I could leave a better review, as I generally don't complain. But tonight's dinner was truly awful. The restaurant wasn't even half full, so we figured it would be smooth sailing. When you spend the money for a filet mignon, you expect a pretty good meal. Ordered medium rare, and this piece was cooked to death. The entire outside was crispy, black, and for sure had been pressed down hard. It was so flat it was unbelievable. Overcooked all the way through. The potatoes were cold and had clearly been sitting for some time. The second side never came. The other dishes at the table were decent, nothing special. Why didn't I send it back? Our server never came back until everyone else at the table was finished eating. No drink refills, no checking to see how our food was. Just dropped and that was it. When she did return, and my plate was basically untouched, she just said, "Anyone want dessert?" I wasn't going to order a new meal when everyone else was finished. Happy Mother's Day to me!
Ate at Ocharleys, Bristol, Va. at 5:00 pm on May 7, 2022. Rolls were cold & not done & chicken tenders were too tough to eat. I don't know if we will ever eat there again. Our bill was $35.00 & the food wasn't good
food was amazing and server was very attentive. Comforting and relaxing atmosphere. All around great experience. Cannot wait to return with more of my family.
Hadn't ate here in a long time so several friends and I went and I only ordered a burger which was awesome and a few drinks that were great.The employees were all friendly and stayed on top of everything. We all enjoyed ourselves. Can't wait till next time!
Food was awesome!! Got in and out in good time and the meal was absolutely great. Ribs falling off the bone and the best chicken tenders ever!! I was treated like royalty!!