Okada Japanese Restaurant & Sushi Bar

20357 Exchange St, Ashburn - 20147
251 reviews
Japanese Sushi Bar
(703) 723-3628

Great food and great service

If I could leave a star less than one I would. The food, please don't get me started. After waiting over an hour for our food, the waitress threw it at us. I wish I was joking. The drinks were watered down so save your $3. After finally receiving our food at different times, the food was cold once we could all eat together. I was then presented with plastic intertwined with my chicken. I was in total shock and disgust. The waiters did not care one bit. I was saddened at how they tried to avoid our table the whole night. They wouldn't even give us a refill on our watered down drinks. They instead tried to give me a $4 discount when I asked to speak with the manager, to keep my mouth shut. He denied me and i had to physically go and look for him. The manager wouldn't even look me in my eyes or come see the plate of plastic they served me. The waitress came back and threw the rest of the tabs at my guests which horrified me as new waiter had to come and apologize for her behavior. I hate to be that person but the only young women of color in this establishment were treated as less than human. I will NEVER step foot at any restaurant owned by these Islamaphobic and racist people.

Food was awesome. Service was slow… like I had to finally get up and get my own water. Our sushi sat at the ready bar for 10 minutes before our waiter finally brought it to us. But it was good. So if you have the time.. the food is good. If you sit outside, the service is even worse

Nice atmosphere, but a little less than upscale. The food sushi was freshly made, tasted good, and was the kind of light meal you'denjoy on a hot or warm Sunday afternoon. I'd also recommend the spicy calamari. ?

I would rate it 3.5 stars. Overall, I would say that the food is pretty good but the service is definitely not. I ordered the chicken teriyaki bento box and tried some Kung Pao chicken.Summary: In the end I don't plan to return and I wouldn't recommend this location, as I feel there are many better locations.To start with the miso soup and salad was tasty, I especially liked the salad. Many times miso soup just tastes like salty water, but the soup was actually tasty. The salad was also really tasty because the sauce wasn't just yuk yum but something else, I feel like it probably had peanuts. The fork I used to eat looked brand new, as in there was a piece of plastic I had to take off, and part of the spoon looked like a label had been peeled off. The second fork I got had a little bit of napkin stuck to it.After the soup and salad which I got fast, it took time to get the rest of the food. Because the Kung Pao was taking time we had to ask twice to get the bento box on it's own. We also asked for a fork and napkin but our waitress never gave it to us. Instead we had to ask a passion waiter for them.The sushi and dumplings were really tasty, but the chicken was okay. To me it felt the chicken wasn't marinated or that tender, and the chicken itself just tasted bland in my opinion. While the Kung Pao tasted good with the peanuts on it's own the chicken had no flavor, but it was just hot.Overall the location was pretty modern and had a nice look, but the food did seem a little expensive for the quantity. That may just be the location though. In the end I don't plan to return and I wouldn't recommend this location, as I feel there are many better locations.

I don't know how long ago were the good reviews of this place, lately this place is just not good. The sushi rice was cold and hard, like if they had them already made and kept in a fridge, completely tasteless. Soup was good. The waiter was nice and attentive, But the ramen were basically industrial noodles that tasted stale. On top of it, the manager, a lady, made a mistake on the bill and refused to fix it. Instead of arguing we paid and left. Terrible experience, not going back. I think it is basically a bar that pretends to sell food...

The service was good, staff was friendly and restaurant was clean. However, the sushi was not to my expectations for the price. Dinner for 3 included sesame chicken, ramen, 6 pieces of sushi and a few pieces of sashimi, priced at $95. Other places are higher quality at a much better price. I would not visit again due to quality vs price. Nothing special here, in my opinion.

First time buyer here. Took a shot at ordering to find a good sushi staple for me and my friend. I really had high hopes for the sushi, but we ordered take out and it was absolutely lack luster. Spent 80 on some signature rolls with edamame and onion soup. Way to expensive for the quality and the soup tasted like mildly flavored water. We were super bummed out with our experience.

This is a beautiful restaurant with a nice and calm atmosphere. The hostess was very nice and we were seated quickly. Everything we ordered tasted great and like it was made with fresh ingredients. I was unsure about which sushi to order and the server patiently went through the options with me and helped me create a roll. The roll was delicious and I love that you can see them making it. Will definitely be back to try other menu items.

im giving this restaurant a 3 because the food was pretty good but the service was terrible. we waited around 35-40 minutes to just order the food. while the food came out pretty fast, once we finished , getting the check was AWFUL. we had to ask another server to get the check and it still took a long time. once we got the checks, they wouldn’t even take them back for 10-15 more minutes. overall the food was good but the service was not good during my experience