&Pizza Rosslyn has some of the friendliest staff ever. I popped in late on a Monday night and received very friendly, enthusiastic service. The pizza is really good and it's fun to make your own pizza with fresh, good quality ingredients.
They straight-up gave me the wrong order. There's no number to call (what's listed here just says "we are not currently accepting voice calls), and their text-based help is slow and frustrating to work with, though they did eventually process a refund. &pizza is good, but do NOT use this location, especially if you have food allergies or dietary restrictions!!
I placed and order for 2 pizzas this evening on their website. I come home to find that no sauce was put on my pizzas. I then try to call to get the pizza remade to find out they aren't accepting phone calls. I have to text someone about it. This person is not at this location. How difficult is it to have a phone line to people working directly at the location? I finally got them to remake over text. I drive to the store to the location. They said they made it without sauce again because it was put in their system that way. I showed them my original order with sauce on both of my pizzas. The guy at this store said there must have been an issue with the app. Although he was friendly, I got my pizzas with barely any sauce on them. They didn't taste that great. So not only does Freire ordering system not work correctly but their service recovery is impossible when I can't speak to someone in the store. Very disappointing.
Absolutely stellar customer service and delicious food. Clean and trendy interior is a plus too. Make sure to sign up for the rewards program - the regular discounts they send you are awesome!
Best pizza from any &pizza I've ever had! Staff is friendly too and always quick to assist when you walk in. Highly recommend this place if your in the area! Quick service too!PS: Miss G - "Garlic knots are sooooo good" but still left a 1 star review because of a mask issue. That was very rude and you should be ashamed of yourself for giving them one star based on ignorance - but still enjoyed the food!
Best vegan pizza to go in DC/north VA. Vegan cheese, vegan sausage, and vegan chicken!The staff is wonderfulShout out to rob, alasis, coco, and deonate they are super helpful!
I've had &pizza many times before and like it; this location is no different, the food was good and well made.I particularly appreciated the painting and decor (reminded me of a contemporary graffiti artist). The staff was very nice though there were a few instances that suggested they were still getting used to some of the processes and the PoS system.
I work at MedStar Georgetown and we wanted to cater our winter retreat event. The store manager, Rob, could not have been more accommodating. We placed a large order and they generously brought it to the hospital. The pizza was all piping hot, the cookies were incredibly moist, and the sodas were delicious. All the staff I encountered were friendly and helpful. I park in Rosslyn and will definitely be a frequently flyer! Highly recommend the American Honey pizza and garlic knots!
First time having &Pizza. Delicious! I've been looking for good pizza for a while. Finally!!! If you like meat try Maverick.
Began to order food online and asked if staff were wearing mask through &pizza app. Staff confirmed and we realized we were near and walked in .. Looked forward to ordering Hot Knots but staff had mask below nose..its a pandemic! smh and the garlic knots are sooo good but not worth the risk