The worst dominos ever. I love dominos but because of this particular location and poor management and staff I’m disappointed to say that I will never order from this place again I’ve been having an issue with this location for over a couple of years now. I have a complaint with the manager about their customer service no one answered the phone for over two hours specially after nine or 10 PM. And when they do answer the phone they don’t even ask what you need they just put you on hold for a long time by the time they get to you the food is already delivered waste of money for the past couple of years.
DO NOT ORDER FROM HERE! Ahmed the driver is RUDE and LAZY!!!! Dominos is allowing this man to still have a job after so many reviews on his customer service and that says a lot about them as a company! Ahmed will lie and tell you that your apartment number isn’t listed just so he won’t have to do his job and deliver the pizza where it’s supposed to go! I will never order from this location again as long as AHMED is allowed to work there and ruin other customers experience. You clearly see WHO the problem, now let’s actually do something about it! Smh
Where is the no star button when you need it, I honestly don’t even know where to start with this place. We order out a lot and sometimes decide to get pizza from this place & EVERY SINGLE TIME there is an issue with the driver bringing us our pizza, we expect it at this point, even though we have delivery driver parking, receptionist to tell him where to go or when we tip 20%+. Aside from Ahmed not being able to speak English he’s been able to use every excuse in the book, “elevators busy, no parking, I don’t where it is, too many orders, no other drivers” today his excuse was that “he was busy”and couldn’t come up but in all the time that it took me to get up, get my daughter and I dressed, go down & look for him, he could’ve brought me my pizza and left, so he obviously wasn’t that busy. I’ve also ordered pizza and they’ve decided that no one wanted to come deliver it and when I called over 20x’s no one answered. So I had to order something else & called the next day they told me their employees left early (hours before they closed) for a celebration. I usually don’t right reviews but this place is absolutely horrendous I understand these are franchised out but Dominoes has their name on this place and should consider closing it down. I will be eating DiGiorno from now on, cause you know, “it’s not delivery it’s DiGiornoPhoto: parked in delivery driver parking spot waiting for me to come down
This is a fantastic Domino's. I order through their website about once or twice a month. The food is always fresh, orders are filled accurately, delivery is always perfect. They make the food well (never sloppy or rushed). And, their Pizza Tracker is actually accurate unlike other stores.They offer a lot of coupons too through their site or email. The Columbia Pike Domino's in Arlington is not as good with service or accuracy. The stores are not all the same. This is the one I love in this area. Order from here.
Thank you all for fresh extra cheese on all my past orders and taking care of a military veteran. Mr. Sultan is an awesome owner, very patient, kind, and willing to help fix and accommodate the order. Thank you all for your hard work and dedication since I've been at Parkstone Alexandria Apartments. Keep up the outstanding work.
Today I ordered a pizza at delivery and the man who delivered I gave him a good tip. No, he was satisfied. This man left my receipt broken at the door of my apartment and didn't bring me ranch????
I was put on hold for 20 minutes, so I decide to drive there cuz it's only 2 miles away from my house, i parked right in front of it and I can see the employees and manager laughing and joking and nobody's picking up the phone. Please close this store this is ridiculous
Extremely horrible Dominoes the employees don’t care and the owner obviously just wants a check! First off let’s start by being told if i want delivery I have to come to the store to place it, secondly when ordering the special from the phone i was told no specials you pay or you leave very rude! they need new management it is damaging dominoes name
Order arrived 20 mins after delivery tracker said it was delivered. Order was missing 2 liter sprite. Callee store at least 4 tomes to have them to bring it, said they’re not sure what happened, that they were sending a driver to bring it. Waited well over an hour and still no sprite. Sprite was never delivered 3 hours later
We called the store at 8:30pm we were told that the pizza will be at our door at 9pm, we waited until 9:20 n we called the store to check on our order, they never picked up the phone, we called from a different number n they picked up right away, we asked for our order then they said it’s already out for delivery n it should be here in 2min. It’s 9:53pm n they haven’t showed up, I’m canceling the order n I will never call again, cuz yesterday I got my chicken habanero sandwich cold n it arrived after 2hrs and 45min