Fast and the tastiest chicken sandwich I've had. Potatoes tasted like potatoes! Not fried with hot enough oil but actually had potato taste.....you know what I mean!Clean. FAST.
The ? avocado sauce is delicious. Walked inside for the first time and saw this on the menu. It's my new favorite.
I agree with a comment from several weeks ago from a gentleman named Antonio. This Chick-fil-A is either under new ownership, or new management. I noticed a dip in quality about 3 months back.I moved to Ballston about 3 years ago after 5 years in DC proper. There was no Chick-fil-A near my old place, so candidly I started coming to this location a LOT after I moved. And to boot, all through Covid lockdowns and the pandemic, this Chick-fil-A was there and thriving. They were run with extreme efficiency. For takeout and to go orders, they would have multiple insulated catering bags lined up on a table outside, and a dedicated employee would ask your name, quickly sort through the bags, and get you your order. Even with 6, 7, 8 DoorDash or delivery drivers lined up, there was never a lack of efficiency. It was a well oiled machine.Well that efficiency under new management is gone. They now have individual bags stacked up on shelves inside, and the process is not fast or efficient.They have reduced their hours to 11-8 (previously 7-9). With those reduced hours, they no longer serve breakfast. Friday morning Chick-fil-A breakfast was one of my favorite things to look forward to throughout the pandemic, and now this location has eliminated breakfast. I have come across Chick-fil-A‘s before (growing up in the south) that don’t have breakfast, but they’re usually rural or sleepy suburban locations. What’s the excuse here for not serving breakfast?Also, the idea behind fast food is convenience. Having limited operating hours is the complete opposite of that. Chick-fil-A was an easy and not totally unhealthy/gluttonous option for a late dinner if I was out or working late. Now they stop taking online orders around 7:45 pm. That’s ridiculous, especially when you have a mall and hockey rink above you.Overall, I hope the new management takes this commentary to heart, and considers trying to match the previous quality of this Chick-fil-A. If not, I will continue to go to the seven corners location out of principle. This store has gone downhill.
Food was good and fresh as usual, but its a small place and there were customers backed up all waiting for their orders. On top of that there were about 10 employees in the small space behind the counter. Only 2 we're on the cashier. I have no idea why they were all there. Most of them were just standing around. It seemed that they could been more useful in the kitchen. Anyway, it was all a bit claustrophobic and overcrowded in general but especially with covid. Oh and one of the employees was just standing and rubbing his hand continually through his hair, not the most hygienic look.?
Nothing wrong with the establishment itself or employees!Low rating because this is a very low convenience Chick-fil-A and not as great as your typical. This location does not serve breakfast or use the mobile app.
I work in the area, a long time frequent loyal Signature Member. Very recent, I believe it's been a management change. Its completely tarnished the quality and experience. Truthfully speaking, I eat there about 4 days a week, so I can speak from experience. But nuggets are now soggy, fries are cooked in old oil (no longer golden, but dark brown), they do not serve breakfast which is a bit absurd to me. But just today, I go to find out they do not serve soup either at this location.
Ordered my food just about 30 minutes ago and waited a little longer than normal. There were field trip kids and many office workers getting their lunch. A guest in front of me ordered a $500 order and was rude with he manager when asking how long it would take. The manager responded back very professionally that due to the size of the order and having been closed for a week they're moving a little slower but that they would have it ready shortly. The manager did a great job expediting during a very busy time. The effort to get food out correctly and timely did not go unnoticed.
Very nice help. Food was as expected. Loved the placemats for kids. We used them as adults too.
Their hamburgers were amazing but their the fries tasted a little too much like waffles. And I’m 4 1/2 and their door is only 3 feet wide. You guys need to start listening to hurts my feelings but I can’t fit through the door do I go army for all
This is one of the worst CFAs I have ever been to. The food is many times cold, and tastes like it has not been cooked or prepared properly. The quality is also noticeably worse than other CFAs. I live right down the street from this location, but still choose to go to the falls church location.