Placed an order for delivery and part of it was missing. When I called they told me they were out of the missing item and I could “have a refund if it want”. Call me crazy, but shouldn’t I have been told it was unavailable and OFFERED a refund or substitute up front? Seems like poor customer service to try to just sweep it under the rug and hope I wouldn’t notice. Strike 2.
The server lady looked at me and greeted, however kept ignoring me and went on chopping her vegetables, wasn’t friendly, welcoming or professional. It took for awhile for her to do her job. And she said no menu available but she gave it to the other customers. The AC is running to the full blast. I only stayed bcuz I like my certain dish here.
Food tastes great. There's plenty of Thai restaurants around, but this is the only place I've seen that features a Mongolian menu. Excellent service and great hospitality, they gave me a free iced tea and refused taking any payment for it. Would definitely recommend checking this place out if you're in the mood for dumplings or noodles. The dessert and the tea's great too.
Just got Mongolian food. The tsuiwan was a tiny bit disappointing (seemed like store-bought noodles) but the huushuur was amazing; I could of eaten 50 of them.
Super tasty authentic Mongolian food. The service is great. Small but Comfy environment. Goood experience!
Nice décor in this little restaurant.The staff is pleasant and helpful.The Thai food I ordered was OK. Not very authentic.My husband enjoyed his Mongolian dumpling recommended by his Uber Mongolian driver.
Pretty average Thai place, but the secret gem here is the small Mongolian menu which is prepared by a Mongolian chef. This is the only place with authentic Mongolian food in the DMV, apparently, and it's good! My favorite right now is the khuitsa. Friendly service.
Food was good but like some one pointed out, I had the similar experience with my date with the cold temperature inside the restaurant. Come on guys, keep the atmosphere warm!!
The food is pretty good if you ever get it or if it is the right order... Which is a serious gamble with this place. In the past few attempts they've brazenly subbed in pork for veggie items, left out items entirely, or left their online ordering system up and running when they were, in fact, closed. I don't begrudge them being closed on a day with snow, but they left the online system to accept orders and payment they wouldn't fulfill, leaving folks to trudge in said snow to their storefront (because they also don't have their calls forwarded so the phone just rings) to verify that no one is there. Straight up poor service and no respect for their customers. Maybe eat in at their restaurant, but do NOT order delivery. It's seemingly beyond their capabilities.edit: reducing this review from 2 stars because the food is good, even if the service is not - to one star. The earlier mentioned mess-up where they left the website working when the restaurant was closed didn't stop them from finalizing the charge and taking the money for an order that they never made - because they were closed. So not only did I have to walk over there to find out they were closed, they still took our money. Thievery on top of poor service earns a single star (zero stars if it was an option).
My date and I tried this place out for the first time last night and it was decent. I’m always honest and fair in my opinion on reviews but it was way too cold in the dining room for my date and I. Honestly, if we haven’t already ordered I would of left but I didn’t want to be rude. It was like 20 degrees outside and it was about 66 inside the restaurant. We both were basically cold for the whole experience. I would recommend you to get your food to go and not dine in during the winter. The food was good and tasty. It’s a mixture of Thai, Chinese and Mongolian my date told me. If the staff asks you for the different menu it’s the Mongolian dishes menu. We realized that too late and they have tasty dishes on that menu. Loved the healthy options section on the menu. Again, I would go back here but I get it to go. Good food and friendly staff with a clean restroom too.