Just got home with my dinner, bit into the burger.. it had nothing in it.. bread bun full of mushrooms and onions.. ok.. I ordered a burger all the way. Not even a meat patty? I called and they said they couldn't find the order. I said "this is the five guys on Braddock road?" They said no, we're on little River turnpike..... They're at the intersection of little River turnpike and Braddock road. These people don't even know where they are?!
They have materially raised prices. Basically double pre pandemic. Regular bacon cheeseburger is now $12! With small fries? $18! Sorry at that price I can get a real hamburger that doesn’t come with a cheap soggy bun.
Fast service and friendly staff. Great burger, fries, and shakes. 5/5
Burgers and fries are great, customer service is top notch, restaurant is clean. But the last two times I visited within two weeks, the soda machines (both), had the syrup ratios wrong or were empty. I did see an employee maintaining the machine the first visit but I guess it wasn't resolved. Oh, and the drinks had black gunky splotches coming out as well. Tossed the drinks and had just the burger and fries.
Five Guys number uno in hamburger and fries. They have free peanuts too. Kudos to a great staff.
Friendly and one of the best burger chains in Northern Virginia!
This was a beautiful Five Guys! So clean! The staff was kind and very helpful. The bathrooms were spotless! Definitely one of the cleanest Five Guys we’ve been to
They can’t get burgers right. Went in 30 minutes before closing, and they forgot sauce on my burger. Put like 2 half slices of bacon. They weren’t busy. For $12 per burger, they should at least be able to read the ticket and do it.
Good burgers, clean facility, good customer service. Bring your wallet, expensive cuisine.
Expensive but the service and the food was good