I had an unpleasant experience at this Starbucks. Several reasons: attendant got impatient and started raising her voice at the gentleman ahead of me, whose card didn't go through, as it later came to light due to the store's system being down; second - I asked for an extra shot of espresso, got charged $1, didn't get what I ordered because the attendant was distracted and didn't place my order with the baristas. What a messy place. I understand tourists can be too much, but that's what retail is - customer service! Meaning, getting the order right, and being extra patient with patrons. What a mess. I hope this goes through to the owner of the franchise and they take measures/spend time coaching the staff.
I ordered a to go drink and it took almost 40 mins. They were taking other takenout6 orders without fulfilling the ones that were there first.
Consistently, this is my favorite Starbucks in Alexandria. The staff could not be friendlier, and every order I have ever gotten from here has always been correct! Additionally they are incredibly welcoming to guests coming in to pick up their coffee with their dogs in tow, and my own pooch has gotten more than one “pup-cup” from this Starbucks.
Great location! Clean, cozy and welcoming staff.
Nice, not crowded upon arriving. Ordered the spinach, egg white and feta wrap. It was very good! Sat inside.
To the mobile order were able to pick up. Everything was really fast. Great service
I'm not usually a Starbucks kind of gal, but it's 87°F and I desperately needed an iced decaf.The drink was tasty & the staff was pleasant...good experience overall.
Definitely the coolest (and oldest) Starbucks building I've been inside. The building dates from the late 1700s, it seems.
Neat and clean. Friendly and fast service. My Strawberry Passion Lemonade Tea was so good.
Friendly staff and great test of coffee.?