I visited on a Monday morning on the way to work and picked up a coffee and a crosaiant, egg, and steak sandwich.What makes this location stand out is its quality, cordial, despite being young staff. You might expect for the young teens to provide customer service that's typical of non Chicl Fil A but this morning team has been trained well to serve the hungriest of the morning grunts.Whether it be morning military, construction workers, teens on the way to summer school, or random Joe's, the team of three got the order taken and dispatched quickly and without issues.The entrance on Telegraph can be a bit challenging due to traffic if you are aiming for a left turn; but, a merge lane and relatively accommodating passers-by did not make exiting the venue a challenge.
Used to think they had the best blueberry muffins. That is until I had one from Giant bakery. The coffee is still the bomb though.
Mostly a satisfying experience but this morning trip it was a bit less than. The cashier was new or still in training and the manager didn't really jump in to help. Despite clearly stating the order 3 times they still got it wrong. Had to wait to re-do what would have been easily discovered by checking the line before sending out food. They are more focused on drive-thru so walk-ins are not given the same level of quality. Corporate did apologize and offer free drinks but the store manager should have made amends while we waited. Will go back but now we know to allow more time amd keep it simple...
My friend and I have been there twice. The first time we went I asked for a sugar-free vanilla coffee. They gave me a vanilla coffee and did not inform me that there is no sugar free option. The second time we went I asked for a coffee with splenda. They gave me a coffee with cream and sugar. There was no Splenda and I did not ask for cream
Many people are looking for jobs. Fire the current staff here and hire/train these other people. I'm a mobile order patron and it sucks waiting in line so long for this stuff. And then to taste my drink and it not be right. This happens way too often here. Starbucks has lines but at least they move and the quality is good. Start refunding people's money when the order is incorrect.i don't have time for a non offered remake.
I was in line drive thru 15 mint and no order slow don't go
I come here about three days a week and I put my order in ahead of time. Nine times out of 10 I’m waiting when I get there. This morning I put my order in they didn’t get my sandwich right, the snack bacon that I ordered was just regular bacon. I feel like when they have six or seven people behind the counter they should be able to get the food right. Normally I don’t complain but this is an every day occurrence it seems. I think I’m going to find a new Dunkin’ to go to.
The worse Dunkin I have been to.The wait was ridiculous. 25 minutes for one drink. Which was frozen ice coffee ,all ice and no milk. Manager working togo window couldn't come over and help the other guests when they wanted a refund for not getting there order. They walk out!!!! My last comment the most expensive dunkin I have been to in this area. An you know America runs on Dukin! Not this one.
Drive thru is so so so slow. So slow all the time. This time nearly 5 minutes plus! for each car, Saturday at 2pm. One car was 10 minutes at the window! Cmon you gotta do better.
Half hour in the drive through. Most of their items out by 2:30. This Dunkies is a travesty.