On vacation in Alexandria, been to this location for about 4 visits.. Always got the drinks and order wrong, I understand that she works alone so we were beyond patient and tipped. My husband and I ordered to drinks every visit, never accurately done. On the last visit I always order decaf cause I am not allowed caffeine, the first cup was jet fuel dark as hell after cream was added.. I ordered toasted almond and she was adding hazelnut to it and I sad something she offered to remake it.. And she gave me regular coffee cause it was not jet fuel this time and, my heart is racing and I am still awake. aweful place. Never accurate and Aweful service, not a doughnut left at 4:30pm...won't ever be back.
Unfortunately I need to select at least one star. It will be helpful if the manager left me a message to talk about the incident. I do not recommend it at all. Sorry.
It was a nice spot not too crowded my food and drink was good
This location is lacking in the general cleanliness area. Beverages and staff have always been on point.
First time to come here and it was a horrible experience, The custom service was not it. I didn't get her name but it seems from the most recent review that she just started working. She didn't have any patience, she got my order wrong three times. When I received my hot coffee it didn't even taste like coffee. It felt more like water. It was horrible. Please work on your customer service more.
Always a line. But I'm addicted. Service is always good. Great breakfast
Normally my drinks are perfect. The staff is really friendly. They have done things to fix any issues that I've encountered. One time I ordered a donut through the app, but they were sold out. So I was able to get any drink I wanted. Another time I ordered two donuts and someone immediately set them aside until I arrived as they were the last two donuts. Unfortunately the last time I went my macchiato was just way too strong. I couldn't taste any flavor, just espresso and that's not normally the case. I will still return as their prices are lower than other locations near me and the service is usually superb.
Donoughts are not the best but tried a decaf mocha at the lady who was working there suggestion, which is new and it tasted very nice. Very friendly staff.
Rajel (I think that’s how you pronounce her name) is an absolute joy. I wish nothing but her success in the future and for this store. Such an amazing, kind lady who really made my entire experience memorableRajel if you’re reading this, thank you for your excellence!
Alway a good moment for me each morning. I am recovering from throat cancer. I finished the chemo and radiation in July. Learning to eat again is a gift with taste buds still restoring themselves and stamina limited. To my great delight I discovered the wonderful JOY OF COFFEE WITH MILK AND SUGAR AT DUNKIN. SHORTLY THERE AFTER I TRIED ENGLISH MUFFINS WITH EGG, HAM AND CHEESE. I CAN GET BOTH THESE TREATS DOWN AND CAN TRULY ENJOY SOME GOOD FOOD. THANK YOU DUNKIN ❤️