Came to get some dinner, food came out quick… I ordered and got charged for an extra egg & didn’t get it… ordered a mango drink and it tasted like pineapple … lol. I asked for eel sauce and said it was extra? No sauces for my food either? I’ve never been to a ramen/sushi place and never not gotten sauce for FREE in my bag for my food. (Soy sauce is always a must am I right?!) needless to say I was very dissatisfied with the service & the food.
If I could give this Zero stars I would. Today we went in , all tables were dirty. That should have been our first sign we should have left. We didn’t make a big deal so we grabbed napkin and cleaning solution and cleaned our own table. Mind you, the workers just watched us and didn’t even say thank you. After ordering, we wait 1 HOUR for our food. We asked for it “to eat here.” When they brought our food it was bagged “ to go.” (This should have been my 2nd sign) but I was trying to be patient and understanding. I was already super annoyed so we took our food home. When we got home , all our food was COLD like it had been sitting for awhile, Like why did it take an hour for them to serve us cold food!!!On top of this, my Inari sushi was OLD! I bit into it and it tasted like it had NOT been refrigerated for weeks!!! It smelled like moldy rice and acid. I WILL NEVER TAKE MY FAMILY HERE EVER AGAIN! On top of this we spent close to $70 worth of food just for it to go to waste. Never again!
Went on my lunch break. The food was good and came out quickly but the service left something to be desired. There was one staff member taking orders and maintaining the lobby. She was all business and no hospitality. I intended to stay and work for a bit on my laptop but went to Denny’s next door instead because she was given off such stressful vibes.
Every time I come here I expect a long wait for my food because of never ending staff shortages. Today was my last visit ever. Took 45 minutes for me to get my food. Management wake up and get some more employees in here to help these overworked employees. It’s not there fault. I won’t be back.
We had the chicken katsu. It is delicious. The sauce on the chicken was a bit sweet and a bit tangy, it's amazing.! I really enjoyed the dressing on the salad, I think it is a sesame ginger dressing. I also had the honeydew melon Boba, absolutely delicious. Not too sweet with a refreshing flavor. Will definitely go here again. I highly recommend!!!!
Their boba was good but there are better places for ramen in the valley, places with more flavorful broths, more vegetarian options, and lower-priced add-ons/substitutions. Service was also exceptionally poor when we went despite how slow it was, and we even had to clean off a table for ourselves as there wasn't a clean one available
Best ramen shoo out there! The staff is very nice and extremely hard working, always fun to speak with them when I go in and ya can’t beat the food!
I really love the curry noodles and the sushi burrito but I tried the teriyaki chicken today and it was great. It’s so flavorful with just the right amount of everything. It’s not too sweet or tangy it’s perfect. I also had the orange passion guava drink and that was great as well.
Ordered tonkotsu ramen, shoyu ramen, orange chicken bowl, and potstickers with a Thai Tea boba. Result was not quite good enough. Chashu pork in the tonkotsu was very dry and not very flavorful, the chicken in the shoyu was oddly sauced on top of the soup, and not in a very complimentary way. The soup base was good but it can not carry ramen against poorly made competing toppings.The orange chicken was okay, but with a orange oil kick that I personally tend to dislike. Potstickers were fine, but the dipping sauce was overly sweet and vinegar, mostly fixed with some extra soy sauce. And finally the boba tasted like a Thai tea mix was put on top of a sweet fruit tea base with old hard boba.Too bad, by the pictures you can see that it made a decent first impression.
I have been here a handful of times for the ramen and it’s always seems better than the last time I had it. Sure there’s a wait to get the food because they’re understaffed but it’s worth the wait in my opinion. Props to the staff for being great at what they do.