They're out of oatmilk. Sorry: they're "experiencing a shortage." (No one else is, and the stores are stocked. Makes sense to run to a store for a half gallon of oatmilk for $5.50 since they'll make up that $$ with one drink, but no.) They discontinued pistachio because it's not a "summer drink." Huh? Pistachio has a season?? Went to their competition, got what I wanted.
I'm over coming here for snotty and curt responses just to get a boring coffee and some barely warm egg bites along with sandwiches that come in plastic and are nuked. Youre failing Starbucks, miserably failing. All of us have to deal with almost a 20% hike in coffee along with tge overzealous, too cool, toddler attitudes. Take care of your people, do something productive. There are plenty of mom and pop places that would gladly take my money for their expensive coffee. Im over even asking for one napkin with a food item.... Seriously?! Cmon people!
Born and raised in a remote jungle in Africa and currently traveling across the United States, first time here. Excellent customer service and friendly staff. I always have a hard time ordering due to language barrier but They understood my SESAME STREET English very well (Translated from Afrikaans)
I'm over coming here for snotty and curt responses just to get a boring coffee and some barely warm egg bites along with sandwiches that come in plastic and are nuked. Youre failing Starbucks, miserably failing. All of us have to deal with almost a 20% hike in coffee along with tge overzealous, too cool, toddler attitudes. Take care of your people, do something productive. There are plenty of mom and pop places that would gladly take my money for their expensive coffee. Im over even asking for one napkin with a food item.... Seriously?! Cmon people!
It’s a shame they got rid of the receipts where you can leave a tip. The employees here work hard. If your complaint is that the drive thru takes too long, just know that they’re also doing online order pick ups and door dash at the same time. Carry around cash I suppose!!!
30 min waiting at the window because no one answer on me at the speaker. I’m not kidding 30 MIN just staring at them working inside and ignoring me. Horrible place.
Step up your hiring and employee retention game. Hours are so unreliable at this location due to staff shortages. I know it’s not a company wide thing because both stores closest to this location run fine
Consistently delicious coffee. Great suggestions for alternative flavors whilst supply chains are low. Happy friends at this location!
This location is always messed up. They never have items in stock and somehow never have stoppers. Additionally a majority of the time my order is wrong. If you are in the area go to the little cottonwood shopping center location
Randomly closed all the time in the middle of the day. No signage put up anywhere to notify people. I understand staffing is difficult RN, but since this pandemic started I've ran/flipped three different retail locations. It's not THAT hard unless your just not trying.