I have severe reactions to gluten. Not diagnosed celiac, but I most likely am. When I came tonight they gave me a separate colored bowl and the awesome girl (with blue tipped hair) behind the counter scrubbed the cooking surface so well there is no way anything was left on it that could’ve made me sick. She scrubbed long and hard. The waitress was super nice and attentive too. I will DEFINITELY be back. It’s nice to feel safe when eating out. I don’t get that very often. Many people don’t understand that one crumb of wheat throws me into two weeks of stomach problems, muscle tension, poor sleep, migraines. It sounds ridiculous but it’s true. Grateful for a great experience tonight. Thank you!
We've been coming here for years, and have generally had a good experience. We have some special dietary needs, and they are always very accommodating. The cooks have burned themselves many times trying to clean the grill for us so our food is safe from possible allergens. However, all of their best cook staff quit, and it's just not the same anymore. The grill is not cleaned very well, and the food is either overcooked or undercooked. The busier it is, the worse the food gets. I understand having to hire and train a new staff, especially when so many keep quitting, but I do wish they would do more to retain their workers; pay them better or something. This is one of the few restaurants we can eat at with our allergy needs, and it's disappointing that it's gone so far downhill. Please make it a good place to work, so that it can become a great place to eat again.
This is a fun place to go with friends or a family. Children will need help dishing noodles and other items out. They have suggested sauces for different flavored bowls and offer a lot of toppings for the buffet. You can order additional items off of the menu for extra. I recommend just the buffet. You can reserve rooms for parties.
Fantastic lunch but dinners can be a bit crowded. Our server worked her butt off to keep us with refills and things we need. The building has infant seats but doesn't cater to children. All the trays are pretty tall and I would think kids under 10 ( aprox 4') will need help getting what they want. The kitchen staff work in a circle around the grill and sometimes things touch and sometimes your order does burn a bit. But it's a nice atmosphere. Not very clean but that's because people drop things as they set up their bowls of food , aka not the fault of the staff. The tables are clean and they are quick to take finished plates from you. Good dining experience.
I have never been treated so poorly at a restaurant in my life. The cook (Ansel), was atrocious. Out right aggressive and demeaning after I apologized for over filling my bowl with sauce.My first time up to the grill, it was just myself and my two dinning mates, for 2 cooks. My noodles were severely overcooked to the point of being crunchy. I started to regret tipping the cook before I'd eaten anything. However I did not complain, just decided to try a second helping after eating most of my first.I used different noodles, hoping to prevent them being over done, but when I got to the sauce station I remembered our waitress had recommended 6-8 scoops of sauce to really get the flavor and not leave the food tasting bland. I got 7 in and noticed it was full to the brim, regretting my mistake I tried very hard not to spill on the floor while taking it over to the grill.I apologized to Ansel and made him aware of my mistake, to which he replied, "No you're not". I have never been so affronted while being served. I have been spit at, yelled at and physically assaulted in my work as a nurse, but never expected this out of someone that A) I had already tipped and B)Attempted to humbly apologize to for an error I made.I try very hard to not make more work for others and was floored at the disrespect and aggressive nature Ansel displayed. I will not be returning to any of these restaurants given that things are so bad, staff are openly hostile to patrons.I suggest Charlie Chows as a perfectly adequate substitute. Service and food are excellent if you are willing to travel downtown.
We tried HuHot for the first time and we will definitely be going back. Megan was our server and always made sure we were taken care of. I have a shell fish allergy and was a little worried. Jeremy was on the grill and assured me it was no problem to clean a spot for my food. The food was fresh and the service went above and beyond. Highly recommend.
if you don't like the entree's...it's YOUR own fault! It's delicious. Go now.
Hu hut was our choice for food as a family tonight. Alex is one of the cooks here and man can that guy work. He was clearing the grill faster, getting food on faster, and you can see he has a passion for cooking. He is very driven and in my opinion the hardest worker out of the three working tonight 1-9-2022. Very pleased watching his dedication in cooking. Miranda is our server and she has juggled 8 tables plus a birthday party. She is the shift supervisor and has definitely earned that. She is fast paced, efficient, and overall very pleasant. I am happy over all with our experience. They got really busy however over all they handled everything accordingly and were very professional. They had two new cooks who were a little slow but with training and experience that will come with working with Alex and Miranda I think they’ll be just fine.
This is a great place to eat if you're hungry and in the mood for all you can eat stir fry! You get to go through the options and fill your own bowl with all the noodles, veggies, meat, and sauces you like and you can go back as many times as you want. We went early afternoon so it wasn't very busy which meant we got to go straight through the line with no wait and everything was completely stocked which was really nice. It is a bit pricey, but you can a ton of food, so you are definitely getting what you pay for.
Awesome experience! Super fun to go with friends and eat lots of food! Fair pricing as well. My only complaint was that I found a quarter sized egg shell in my food. Not totally sure how you overlook that, but yeah. Haha. Not a big deal though, just worth mentioning. ?