Can't really rate fairly because we were told you had to be a guest at the Montage so we never got to eat there. But didn't want to give it a bad review, just wanted other people to be aware that you have to be a guest.
Meh. Expected much more for a pub in the Montage. All draft beer was out. Food was below average. Service was poor.
A bit loud but to be expected with a bowling alley in the restaurant. Food was pretty good but pricey.
Do NOT stop here for lunch if you're skiing! We entered at our reservation time of 1pm. Ordered within first 10 minutes. We ended up canceling our order and left at 2pm after asking when we would get our food several times and getting responses of "10 minutes more" each time.When you spend so much money on lift tickets and are prepared to spend premium prices on burgers and sandwiches, you expect to not have to ask multiple times about the status of your food. And if issues on a particular day means it will take over an hour from ordering to food arriving, again for burgers and sandwiches, it should be communicated before being seated. For a supposed luxury resort, this place laid waste to our afternoon and experience. The server was friendly but not trained because not escalating the situation with his manager (assuming a manager would care) and not treating or nearly hour delay before we left with any urgency or communicating updates with us until we asked each time is an embarrassment to and a blight on the customer service of Deer Valley. When I worked in the restaurant business, managers monitored the food preparation time and greets tables personally if there were problems. Clearly this is not the case hear. I've had far better service at Applebee's! No joke.
If I could I would leave a review of no stars. This experience was a nightmare. We walked into a nearly empty restaurant and asked for a table. They asked if we had a reservation and we said no. They put us on the waitlist, and we waited for and hour and a half even though we saw at least 15 open tables the whole time we waited. They said it was because reservations were a priority but it seemed as though there weren’t any reservations. Once we finally got seated, are server gave us water. Then we waited 45 minutes before we ordered. At that point we had just decided to get the kids option because everything on the menu requires a advanced palette, but when we asked to order from the kids buffet, they said they would have to charge us double because adults eat more. While we were sitting and waiting we saw on four person table get cleaned by three separate people, a server refill the children’s buffet twice, and multiple food safety codes broken. I have nothing against the waiter, but the overall presentation and service of the restaurant is abismal.
The food was very poor quality for the price. They were also out of dishes that we wanted to order. I understand that eating at a restaurant in the Montage would not be inexpensive, however I would expect the expensive pub food to be higher quality than I would get at a ballpark
Service was terrible. Overpriced for quality which was completely lacking loud and noisy environment. Definitely a no go to place
Could only make reservation through Open Table. Was asked to confirm day coming by email. Stupidest request ever. It required a code sent to cell phone then asked for another code sent to email address. Good grief it’s not like we were trying to break into a vault. Gave up and went at time of reservation and was told we didn’t have reservation. I showed original confirmation and was reluctantly given a table. The place was half empty. Never again will make an Open Table reservation
Awesome!!! Loved It!!!
The kids tried to eat at the kids buffet but there was no food there. I had to ask 4 times and waited about 45 minutes for them to actually do it.We were told a 15 minute wait to be seated and we waited almost an hour.We waited another 30 minutes for our waiter to ask what we want to drink. Very negative experience.