Its Little Ceaser's so you know what to expect but at this location I have never had a great experience unless I use the pizza portal and don't have to interact with staff. The App is usually really close on the timing of when the pizza will be ready.The pizza is usually hot, bread sticks are usually cold by the time I get home and it is a 5 minute drive at worst.
If Little Ceaser's motto wasn't "Hot & Ready" I'd give this location a better rating because I'll admit they are pretty quick with orders. The problem then lies with the workers and the actual quality of the food. Out of all the Little Ceasers in the Orem/Provo area, I can confidently say that this the worst one. You know its bad when their workers have less personality then their Pizza Portal.
Horrible customer service, the crew here does not know how to communicate with customers. This is the worst little Caesars in the area. I'd rather drive farther than go back to this specific location. Wish I could give them zero stars.
Good service, a little slow, but I keep coming right before closing, so understandableThe pizza is what you expect, nothing special.
Really bad customer service. Gave me the wrong order employees were kissing in the back and took a while for them to even take our order the girl that took my order was chewing her gum and was popping it while I was ordering. She also kept grabbing her hair and touching the food very bad place
Customer service here is poor. There tends to be an impatient attitude from the counter staff. “Hot and Ready” isn’t real, as the warmers are rarely full and the lines are always long.
The pizzas are really good. The ability to order online and schedule a pickup is great. I've ordered pizza from here several times from here and they have been great.
Got some pizzas for the boys after they helped me around the house, the lady at the counter with the cool hair helped me, and was very personable. Pizzas were very hot, and pretty darn good for 6$,(Extra-most-bestest) nice work!
So bad. We put an order in on the portal got here and it wasn’t ready until 20 minutes after the app estimated but then the order was wrong. So they remade it wrong again after we clarified 4 times what it should be. The third time it was finally right, and then we had been standing in the store for 45 minutes. When they went back to tell the employee tamora that it was wrong again she said “I don’t care”. Terrible customer service, and a long wait for something that was supposed to be a quick dinner pick up. Wasted a nice part of our evening.
Excellent pizza place! I've been here many times and will keep coming back. Online orders are always quick. The only time I've had a problem here (online order in the wrong slot and someone else took it) they cooked up another one really quick and threw in some cheesy bread for my trouble. 10/10 service.