I made an online order and received a confirmation email. When I went to pick it up in the middle of a Saturday afternoon no one was there and the door was locked. They won’t refund me. This place sucks. From reading reviews I see that I am not the first person to get ripped off like this.
Real bad experience with customer service..
I feel like I haven't even left my home! meaning that this establishment is the best pizza establishment I've ever been to. they say they treat you like family they really do. the pizza is amazing the hospitality was number one, and for that I give this restaurant five Platinum Stars cuz they truly deserve more!
We wanted to try somewhere new so we tried this place. We ordered some cheese bread and a build your own pizza. We ordered half pepperoni and half pepperoni and Canadian bacon, with Alfredo and marinara dipping sauce. Alfredo was pretty good! The marinara was fine, but mostly tomato with few spices so nothing special. Unfortunately they got our order wrong and gave us half pepperoni and half Hawaiian. We didn't call to complain because people in our family decided they would eat the Hawaiian but it was still annoying.The worst part, though, what's up the food was pretty bland. The cheese on the pizza tasted like it had been microwaved and the sauce was way too light.The cheese bread was okay but really not super soft and the cheese was NOT stringing and drippy like in one of the review pictures.Additionally, the pizza seem to cool off rather quickly. We got to eating fairly quick after we got home, had picked it up close to the pickup time, and we don't live far away from the restaurant but it still was cooled off pretty fast. So, I don't know if this pizza just doesn't retain temperature well or what ?♀️.We really wanted to like it because of all the good reviews, but due to the taste we're disappointed that we chose to spend our money on this pizza instead of something we knew ?
I'm really going to try to not come off as too mean, but honestly this pizza did not taste good. First bite, both me and my wife were like "ew..." But look, I'll level with you; the establishment was clean, the ambiance was great with really nice decorations and music, the service was good, the gal who took our order (and presumably also made the pizza and was also the cashier) was perfectly pleasant and nice, but the pizza... really not good. I don't know if this is 5-Buck re-branded, or if there's some sort of pizza curse where 5-Buck used to be, but I haven't eaten 5-Buck pizza in over a decade because it's just NOT GOOD, and I wish I could say this pizza was better, but I'm really not sure it was. It wasn't... BAD, per se, it just wasn't good. If I had to describe it, I would say it's "edible." Personally I think they need to re-evaluate their recipes or ingredients or something.And I think what frustrates me most about the experience is that there are loads of other pizza places locally that are both cheaper, and have way more actual flavor. This was just about as mediocre as I could imagine, and at a higher cost than other places, I just really can't imagine we'll be back. I love supporting local small businesses, but when the food is worse (in my opinion) and also more expensive, I don't feel much desire to go back. :/
I love this place . I can call and just say I am hungry I want pizza and Andrea knows what I want. Than she asks what my wife wants. I always get the anti vegetarian pizza custom made for me . I tell her I am her favorite customer.. tell them I sent you
If you order with a 3rd party delivery service don't expect ANY of your sauces to come. They didn't even give us the icing for the freaking cinnamon sticks, who does that for real. Lazyyyyyyyy and poor quality. Two thumbs down this is shameful.
Best cheese pizza in Utah County.
Tried calling but there was no answer. Ordered the pizza online, received a confirmation to my email, went to pick up the pizza and they had a sign on the door saying that they were catering an event tonight so they were closed. You need to keep your normal business hours, being unreliable about being open and not even having an answering machine to say that you're closed and still allowing online orders is all very bad. I hope my card doesnt get charged.Update:It took a long time but I finally got a refund. If we ever end up in the area and decide to try it out I'll update the review for the actual food.
Cheese bread is amazing! Fast service! Great Pizza joint:)