So rude. Food is ok but the people are horrible. Can't get an order right. Don't order to go, if you do then check it before you leave. Call before you go they make their own hours up. Guess they don't need the business, they come and go as they please. Must be nice. There are better restaurants around that have way better service. Is think twice before you go
We went on a Sunday around 2:30pm, it was a slow time which was nice because it was quiet. Winnie, our server, was very kind and attentive. My partner got the Mongolian chicken, and I got the veggie lo mein with tofu. The food was piping hot and delicious! It’s been years since either of us have been to Wing Wah and we were very glad to have stopped by!
I've eaten here a few times the past few years. Usually it's decent, their Wing Wah rice was really good in the past. Usually i prefer another place but they are not open on Monday's. Today though was not good. The sweet and sour sauce tasted like iron/blood. Same with the chili sauce. The pork egg rolls i ordered had almost nothing inside. The house chow fun noodles had no flavor except for the taste of burnt food and fishy shrimp. The General Tso's chicken was ok. Nothing wrong with it just no real flavor to enjoy.
Was there on 22nd, had a very helpful young man, had 2 very good meals with plenty of leftovers for later
Delicious food, always fresh, consistent, and with cheerfully efficient service. Heaping portions for leftovers. This restaurant is very clean too - they run a tight ship and have great quality control. This is our go-to Chinese restaurant in the greater Ogden area and we have been coming back for years because we have never had a bad experience. Their takeout is a great option too.
always good food and service.
Overpriced food. Portions were pretty small. Terrible customer service. And the food gave me and my family food poisoning. I'm not one to write reviews, but this experience was just bad all around. ?
UPDATE: Second time, I tried to post this as "not recommended" and it changed to "recommended". Smh. No wonder why their rating is so high. Anyways, they responded to my Facebook review and tried to gaslight me to cover up for their mistakes. After my response to that, they tried to delete their comment. Also, pay attention to how they respond to bad reviews on Google (from their new location as well) and Facebook, they're pretty unprofessional and rude to bad reviewers. ----- Just don't do it. Their food was kinda tasty but for the price, it wasn't worth it. I thought I was getting white, regular take out boxes full of food but we got black portion-sized containers. It was $75 for food that looked like $40 worth. I could get the same quality or better AND more quantity elsewhere for less. As an update, both my sisters got food poisoning. Tried to think it was something else they ate in their household but now I'm sick. I also had the worse restaurant/customer service experience in my life. No exaggeration. I had to call because they forgot my fried rice and I had to argue with the guy on the phone about missing it. He kept saying that he made sure to put it in there. I'm staring at all of my opened containers and empty bag with no fried rice. He just kept saying he put it in there and that it was in a white container. I told him I'm looking at all of my open containers and empty bags and I don't see it. He kept saying it's in there. I had to keep telling him it's not. He finally offered me to come pick some up or a credit for next time but I asked if I could just get a refund for the rice. He went to go ask his boss if that was possible and came back on the phone to say that I have the rice. I hardly lose my temper but I was so frustrated, I lost it. I don't understand why I have to argue about my missing fried rice. He seemed like a nice guy but I don't understand why he had to keep insisting it's in my bag when I'm looking straight at my bag and food. THEN I ask to talk to his manager and she tried to keep telling me that the rice is in my bag. Like really? I told her that it wasn't and she insisted again that it was in there again. I told her it wasn't and that I don't understand why I have to argue about something as simple as not getting my fried rice. She asked me if I was done. I know I was raising my voice so I get why she was being rude but why would you want to instigate an angry person. She tells me I was arguing with myself and she was trying to clarify. I really shouldn't have to say that I don't have my fried rice 10 times, even if it was with a different person. I got frustrated and lost it. I am willing to admit that I started to cuss. So she hung up on me. Makes sense and don't blame her for that. But if I were her, it would've been a simple as saying "I'm sorry that you don't have your fried rice. We really thought we packed it in there. What solution would you like?" Rather than still try to tell me that the fried rice is in my bag that I emptied. And then to be rude. I've dealt with angry people and I STILL don't act rude when it's a customer. Why would you instigate and ask if I'm done? Why would you go on the phone with an angry person arguing about not having their fried rice and still insist it's in there? I just didn't understand why I was even in this situation. Sorry but I've NEVER, and again, I'm not exaggerating, when I say I've never had a problem with service anywhere in that type of capacity. I'm usually a patient person and I have never raised my voice or have been rude to wait staff. I know, how can you take someone's word after they just went ballistic on the phone? Because I'm willing to admit that I did because it was out of character for me. But then again, I've also never had to argue about something so minimal. Never felt like a Karen until now. I'll never come back because
terrible customer service
Just don't do it. Their food was kinda tasty but for the price, it wasn't worth it. I thought I was getting white, regular take out boxes full of food but we got black portion-sized containers. It was $75 for food that looked like $40 worth. I could get the same quality or better AND more quantity elsewhere for less. I also had the worse restaurant/customer service experience in my life. No exaggeration. I had to call because they forgot my fried rice and I had to argue with the guy on the phone about missing it. He kept saying that he made sure to put it in there. I'm staring at all of my opened containers and empty bag with no fried rice. He just kept saying he put it in there and that it was in a white container. I told him I'm looking at all of my open containers and empty bags and I don't see it. He kept saying it's in there. I had to keep telling him it's not. He finally offered me to come pick some up or a credit for next time but I asked if I could just get a refund for the rice. He went to go ask his boss if that was possible and came back on the phone to say that I have the rice. I hardly lose my temper but I was so frustrated, I lost it. I don't understand why I have to argue about my missing fried rice. I just wanted to go pick it up or get a refund and I have to sit here and listen to him tell me it's in my bag numerous times when I'm looking at my bag. He seemed like a nice guy but I don't understand why he had to keep insisting it's in my bag when I'm looking straight at my bag and food. THEN I ask to talk to his manager, named Nancy, and she tried to keep telling me that the rice is in my bag. Like really? I told her that it wasn't and she insisted again that it was in there again. I told her it wasn't and that I don't understand why I have to argue about something as simple as not getting my fried rice. It's stupid. I know I was raising my voice so I get why she was being rude to me. But then she tells me I was arguing with myself and she was trying to clarify. I really shouldn't have to say that I don't have my fried rice 10 times, even if it was with a different person. I got frustrated and lost it. I am willing to admit that I started to cuss. So she hung up on me. Makes sense and don't blame her for that. But if I were her, it would've been a simple as saying "I'm sorry that you don't have your fried rice. We really thought we packed it in there. What solution would you like?" Rather than still try to tell me that the fried rice is in my bag that I emptied. And then to be rude. I've dealt with angry people and I STILL don't act rude when it's a customer. Why would you instigate and ask if I'm done? Why would you go on the phone with an angry person arguing about not having their fried rice and still insist it's in there? I just didn't understand why I was even in this situation. Sorry but I've NEVER, and again, I'm not exaggerating, when I say I've never had a problem with service anywhere in that type of capacity. I'm usually a patient person and I have never raised my voice or have been rude to wait staff. I know, how can you take someone's word after they just went ballistic on the phone? Because I'm willing to admit that I did because it was out of character for me. But then again, I've also never had to argue about something so minimal. Never felt like a Karen until now. I'll never come back because of this. I did receive a text later to say I would get a credit back for the missing rice and that my rude behavior of swearing at the two staff members wouldn't be tolerated. The words "will not be tolerated" threw me off. Am I in elementary school? And then proceeded to say mistakes happen. Terrible customer service shouldn't be tolerated and the mistake was arguing with a customer about whether their fried rice was missing. Dumbest and most frustrating interaction I've ever experie