My son and I ate here since it was attached to our hotel. The service was pretty slow, and the food was just average. My son got a burger and I got a quesadilla. The young guy that seated us and took our payment was very good with customers. The waitress was not. I wouldn’t recommend this place.
So my husband and I went there on a date night Friday night. (6/3/22) 5pm Our server was super sweet, the food was out fast and decent. I probably wouldn’t have any complaints if the manager wasn’t literally screaming at his employees and stopping around the restaurant our entire visit. There was only two other couples in the restaurant so it was very quite. His behavior was so unprofessional and it was incredibly awkward. The poor employees.. He also didn’t seem to mind that he was right by the dining room and in eyesight of all of us screaming at a young female employee about how she’s “NOT GOING TO WORK MORE THAN FIVE DAYS A WEEK!” She meekly responded that I couldn’t ever hear her and he yelled back “WELL SHE’S HERE NOW! YOU’RE NOT GETTING ANYMORE HOURS! SHE DOES THINGS AT THE HOTEL DURING THE WEEK! WHAT DO YOU WANT ME TO SAY!” Obviously I have no idea what any of that even means but it was loud He honestly scared me and this poor girl was young. I would have got up and left right then had my husband not already started eating his 23$ steak. She did not deserve to be treated that way. Two other employees were standing there while he was yelling too. They all looked so embarrassed. After screaming at them he proceeded to stop around the restaurant, slamming menus on the counter and just being aggressive with a nasty look on his face. Like I was so disgusted at his behavior and the employees just resumed as normal like they were used to it. What a terrible environment to work in. I will not be returning just because of him.
We made the reservation on Open Table and reviewed their menu on the site. When we arrived and said we made a reservation on Open Table, we were told.”we do not have the app to see the reservation.” Really? They were not apologetic nor did they explain why they would use Open Table for their guests and then not link to the site. If I am honest, they were almost confrontational about it. Our table was set but dirty so we asked them to clean it. The gal who came to do it was sweet but used a spray bottle of cleaner which sprayed us and the menus. The menus were paper photo copies that were stained and wrinkled. I found some on the host stand that were fresh and took them to use. The menu on Open Table seemed more sophisticated and offered more in the way of fish entrees. The entrees were not well timed so came out before salads were eaten which is a pet peeve for us. The meals were okay…I had pot roast which was pretty darned good…the mashed potatoes I think were Instant or prepackaged, the gravy was the same. The vegetable medley was good. My husband’s chicken fried steak came with refried beans. A very interesting choice, to be certain, but he ordered the traditional mashed potatoes. I picked the restaurant for the evening and we are were excited to try a new place, but decided Cactus Reds will not stay in the rotation pool of restaurants for our group.
Got there and they said they didn’t take reservations… then was rudely told they charge 18% gratuity on parties over 6. Which I expected, but the girl clearly said it in hopes that we’d leave. Food was fine. Service was otherwise okay. But at the end they added 20%…
first time here and I wasn't really expecting anything but ordinary-I WAS WRONG!! First please know-I am a fatty-OPPS-"foodie" so I LOVE food and ordered the pot roast/everything potatoes (recommended by Taya) and veggies plus I wanted fries. Now when I say EVERYTHING was flavorful-I mean that s**t!! every. thing. was seasoned PERFECT and so good, I had to stop myself from bitting the damn styrafom to see if it was tasty ? 10/10
Ordered fish n chips. Big mistake. Three tiny little pieces and they were way overdone. The fries tasted awful. Ordered the chili verde burrito - I think I found maybe 6 small pieces of meat in it. Never again.
Such a great place!!! It was my first time there and we got the “Royal Treatment” given to us by Sydney and Sandy!!! :) So grateful for these 2 ladies and for them helping to make our night better than we ever expected!!! The food was exceptional, and the service was even better!! I would Highly recommend Cactus Reds to anyone, and will definitely be referring people there!!! Thanks again for such a great night Sydney and Sandy!!! We will definitely be coming back!!! :)
Had the chicken fajitas and they were very tasty! On the road with the visit but would definitely come back if I lived here.
Great food. I always get a 2go order and have never had a problem. Try the prime rib with million dollar potatoes. The Mojave beef salad is also a favorite. The staff is on their game and have never disappointed. If you have the time hit the bar and have a drink. The bartender is very friendly and knows how to to take care of the quests.
Bar tender was awesome. Carne asada is spot on.