Unlike other places we have been to recently, when we came in the sweet gal at the counter made eye contact with us and said she would be right with us. Amazing! We are so used to being ignored at other fast food places that it was a pleasant surprise ;)The food came super fast, and it was delicious as always.
I do try places for a second chance but I've given this place multiple chances and pretty much regretted it everytime!! If it's not a short change thing or shorted food items, it's bad food and worse service!! Whatever happened to the customer is always right? that is how things were when I worked fast food and everywhere job since? Let's hope the all mighty dollar still holds some clout and not just some rich persons pants up!!
Asked and paid for extra cheese sauce on 3 classic beef n cheddars. Waited in a parking spaxe for 20 minutes and there is barely any cheese on these sandwiches. Pretty dissapointed
Their lobby was closing as we got there. We were getting to go though, so we ordered & went. I got traditional gyro. Same, but with Turkey... in a pita... & berry buffalo sauce... Not tzatziki is freaky, not gyro IMO.
They are shot staffed and will only have the drive up open until they re-evaluate on or after the 21st. Had to drive around the block to get back to the drive through. Quite a long line. Got or lunch and had to sit in the car to eat it.
MURRAY UTAH STATE STREET MANAGER OF ARBY'S. I'M NOT A KAREN, I AM A PAYING CUSTOMER. YOU'RE OUT OF LINE!!!!! PLEASE, PLEASE, PLEASE......RETHINK AND ADDRESS THIS MANAGER!!!!The Manager of this Arby's is off the charts horrible. I went through the drive through and ordered a cup of au jus. Arby's has the best. I wasn't even finished asking for it and she BLURTED through her drive through mic.....something I didn't understand, so I went to the window. I got up to the drive window and opened my wallet and asked "what do I owe you", the worker said...."My Manager said you have to order something to get that". She had a pained look in her eye and repeated, "My Manager said". SERIOUSLY......? Let's NOT mention the "we can't serve you because we are short staffed" on ALL entry doors. SHORT STAFFED MIGHT HAVE SOMETHING TO DO WITH THIS MANAGER. HELLO ARBY'S? HORRIFIC!!! Those poor employees.
Came into the restaurant a week ago and had poor service, I came back for a second chance and again poor service, food cold, cashier was cold as my food, not very friendly here. Guy picking his nose as he walks from soda machine as he proceeded to enter the door beside the counter.Will not be back to this location. Quality of food and service has gone down hill. really sad because a lot of people who are happy want to work need jobs , and those who work don’t seem to appreciate that they have one and are not friendly.
Beef n cheddar or large roast beef is great. Try the jomocha shake during happy hour for $1. Buy two soo delicious!!!
Nice people, food usually hot, prices going up a little high for Arby's quality foods though. Only go when I got coupons now. Even coupons getting less now so i guess something else it is for us
Went here and after getting my order home 2 of the three items were wrong. I was the only one here at the time so not sure how this happened.