Went in for the first time today. I don’t really get Starbucks unless my girl friend tells me too lol but the service was really good and super fast. I could tell the people working enjoy it definitely try the dragon lemonade thing 10/10
Love this Starbucks and whenever I order delivery from here on ubereats they always make it super well
Today I traveled to two nearby Starbucks, all of which inexplicably had their lobbies closed during normal, posted business hours. Thankfully, the Fort Union had its lobby open as expected. I told Barista, Samantha Dunn, about my situation and she offered to speak to her district manager about the matter. Employees like Samantha Dunn who go above and beyond are absolutely critical, and her friendly and caring personality are truly valued.
Solid. All staff is wonderful, kind and polite. Frankie and Drew standout and are always so cordial and welcoming. I come to Starbuck’s because of the exceptional customer service and experience. I have plenty of options but will keep coming back when I continue getting special treatment.
This location has the worst attitude and customer service!!!! Everytime I go....!!! My drink was not full to the top. It's my money in spending on an expensive coffee... went thru drive thru then parked and went in to ask if it could be filled to the top.. I have had this drink many times but the girl ,maybe the manager, with short black hair and she is short gave me attitude and said every Starbucks will make it this way. I proceeded to tell her I have had the drink many times including other locations! She made me feel like I was asking too much for her to just fix the problem!! She made me feel very uncomfortable in front of all the other guest just to prove what??? I will never go to this location again! Here I come Dutch Brothers!!!
Rude. Lost half our online order supposedly. 15 mins later they decided to make it and made me prove a receipt. They weren’t even that busy. Then the dude who had to get right on it, had a serious attitude and was rude as hell. Once he made one drink he asked if there was anything else(there was supposed to be two), and then rudely said “I’ll make it and you can get out of here!”And the bathrooms smelt like raw sewage.
Danny in the drive thru should have a better attitude.
Horrible customer service.I waited for my coffee for over 15 minutes, and when I asked about my order to someone who was standing closest to the coffee machine because someone who ordered received her before I did. Instead of asking me to wait for a few minutes to check on the order, she mocked and told me to ask someone else without letting me know who that was. Apparently, she only takes orders for the drive-thru. I will never return to this location.
Best Starbucks in all of Salt Lake County, Russel takes pride is his job! Never disappointed with the service and staff here. I always choose this location overall
I ask for light ice and I know Starbucks in general is stingy on giving people more coffee than ice. So I order light ice and cold foam. There is no cold foam and no light ice. There is one guy with shaggy hair that works the drink station like making them and he is lazy. He never reads what my ticket actually says. I don’t know about anyone else but I ask for light ice so I don’t have watered down coffee usually my drinks are made good but last 2 times since they’ve had the guy in the morning working they have been wrong.