Subway

1034 W Gentile St, Layton - 84041
62 reviews
Sandwich Shop
(801) 544-5940

Always good ..never had a bad trip to subways...lol..on my way now..

This place doesn’t accept the online offers on the subway app. I took my paper coupons into the store and they could not figure out how to use them. I made them redo my order 3 times in the register too try to get it right and finally gave up.

Quick friendly service

I ordered online through Door Dash, I requested on my order for my sandwiches to be on regular Artisan Italian bread. I have the order information and my receipt showing that I ordered my food correctly. However, when I got my order it was wrong and made on the Flat bread. I called the store and spoke with the Manager on duty Christina, who was by far very rude and unprofessional and basically made it out like it was MY mistake not theirs. Her options to fix the mistake they made at the store was for me to go out of my way after I paid for a service for it to be delivered and pick up the correct food or get a refund of which they would not refund the fees I had to pay to get it delivered which to me was not my fault that it was made wrong and they should compensate me for my time which is now being wasted to go get food they messed up on. OR the best part was I could just reorder it again and hope they make it right and have door dash deliver it to me again and pay for it all over again! I get that mistakes happen totally understand that, but be professional enough to make YOUR mistake right and do right by your customers. Christina was very unprofessional and rude and I would not recommend this location for service at all. I paid for a service for my convenience because I couldn't leave work to go get it...that's the joy of having door dash services, but when the order is made wrong by the store and not because of my fault then do right and make it right.

My fave place

Such nice employees. We had a large order and it was getting busy. They gave each sandwich the same attention as if we were ordering 1. They were courteous,clean and efficient. The employees are why we are giving this Subway 5 stars.

Very friendly staff.

It was Subway, that's all I can say. I prefer Port of Subs. Subway just happen to be closer to where I was.

Love this place, great service

Love this Chevron/Subway. Employees are super nice, and pre-covid you could win a free cookie if you could guess their riddle.