Staff, great. Food, great. Service, fantastic. What’s not great is that everytime I go it’s too hot to even enjoy my food. You guys had the same problem last year. You can raise prices on everything but can’t bother to fix your AC? Seriously I feel bad for the staff.
Service was great food was good. We got there like 2 mins before an entire teenage girl basket ball team from Idaho showed up. The staff kept their cool and didn't get upset at how busy it just got. They were quick and friendly.
I went in to get a Salad for my lunch. Well I got back to work and this black stuff was in it I took some out and it had the texture of mud or something. It was throughput my entire salad and it grossed me out. I am never coming back to this location ever.
Ordered a dressing on the side in the drivethru, but it didn't come with my order. Pretty weird considering they were not busy at all at the time. Good food at least. I guess when I pay for extra dressing I expect to get it with my order.These guys are also skimpy on the dressing. Mine was only 3/4 of the way full. So just so everyone knows, they serve 3 oz, not 4 oz dressings.
The last time I was there, I ordered the chocolate cake to go w my coffee. The icing is perfect amount for the small cake. Best dessert for a fast food restaurant.
We love Costa Vida, but the experience there has been decreasing as of late. The employees seem like they don’t care and far from professional (and yes I am aware that it is a fast food restaurant…but still). The pictures are from what we ordered today and the food tasted great, but was definitely lacking. The salad barely had any thing and was very slim. The enchiladas looked like they took a scoop out of the rice (like they were out and didn’t want to go through the process of refilling it for our order) and had very little meat.
Stood in line for 30 minutes to order (another 10-15mins to get through the serving line and the register) one of the employees was talking (yelling) so loud that nobody else could hear over him. His coworker even asked him very politely if he could please tone it down some because he was having a hard time hearing the customers. The same loud employee bent down and reached under his apron and wiped his nose WHILE STANDING IN FRONT OLL OF THE SAUCES AND GUACAMOLE then proceeded to continue working without changing his gloves, washing his hands... NOTHING! He served another 10 or so customers before a customer standing behind me literally asked him to change his gloves because she too saw this behavior.The best is yet to come....Attached you will see a photo of the foreign OBJECTS that came from my enchilada.. NO not one, BUT TWO!!I am absolutely disgusted by the lack of cleanliness, lack of professionalism, lack of respect even after his coworker kindly asked him to tone it down, the terrible food quality, and most importantly wasting nearly 30 dollars on TWO meals.I will NEVER here again and I will definitely never recommend anyone else to eat there.
This particular one goes out of their way to place as little meat on your burrito. Normally, I don't care when their burritos are 7 dollars, but they are 10 dollars with no drink. I get it, you want to save money, but this is ridiculous. Will not return!!
Very poor service and watch out because they charge more that what they advertise at the drive through. Tacos say they are $8.99 but in reality they charge $ll.49. Employee helping me was very rude and didn’t care, acted like he forgot that my money pays his wages when I challenged him on the price difference. Employees don’t care about service and are very rude. I won’t be back.
I ordered 3 Baja bowls over the phone tonight!! I called them back up and demanded my money back!! This was 1/3 what they were 3 months ago…. I understand the workforce today, and that everything‘s going up but I couldn’t believe it was like seriously 1/3 of what are used to get !! Y’all this was one of my favorite places to go!! If I go there again and it’s like this I’ll never be back!!! This place is going downhill management needs to watch every order!!