ABSOLUTELY HORRIBLE CUSTOMER SERVICE. Ran here for lunch with a friend since we go to school in the parking lot and was appalled at how we were treated. Was told it would be 12 min for our pizza. Was perfect as we only had 30 minutes for lunch. Waited about 20 minutes and then politely asked how much longer our pizza was gonna be which was returned with a back turned to me and completely acted like I didn’t exist and he walked away. Then asked another girl, sitting on her phone, how much longer our pizza would be. She replied with a glare and said “I don’t know.” Got our pizza about 10 minutes later. These kids need to be taught customer service for sure.
I'm pretty sure when it comes down to ordering anything other than pizza, and have them tell you they don't have it ready and that it would be a 15 to 20 minute wait, PURE LAZINESS! It's pretty hard to get a deep dish, Italian cheese bread, or their new stuffed crazy bread. Also, very unprofessional service. If you don't like where you work, FIND...A DIFFERENT...JOB.
Worst Little Caesars ever. I ordered a deep dish and wasn't able to alter my order at all on the terrible website. the website asked when I wanted it and I clicked the option for fastest possible and got an estimated completion time of 2 hours. So I called in 20+ times to see if it could be made sooner and to ask for it to be well done and never got an answer. So I get home with my pizza and take a bite into raw dough. Plus the girl who was the cashier is always snotty and rude
This place has the worst customer service I have ever experienced. The manager (who said she is only two weeks into being a manager) was extremely rude and unhelpful with our order. After waiting more than an hour, we finally got our order and it was missing a pizza. We had to go back and beg for someone to acknowledge us and give us our pizza. They said giving us a refund was impossible. Seriously will never go here again. So unprofessional and rude.
Mismatched, not sliced through, slightly burnt on one edge, flat crust, and cold. Ordered a lot of Little Caesars and this was the worst one I’ve ever had.
I used to work at this location and we were the best around. After my (then) manager left, quality, speed, and overall service has slipped a LOT. They told us it will be 20 minutes to get crazy bread because they were out, even though when we were out of crazy bread a few years ago, it took us 5 minutes to get it made. The pizza was made very incorrectly (too little sauce, huge crust) and it was very poor quality, and would be unacceptable for when I worked there.
I received an uncooked pizza at my hotel. The store does not pick up their phone, customer service will not get back to you. They took money for services not rendered, that is breach of contract. Make me agree to terms and conditions, you abide by it, too. As far as I can tell they are just going to keep my money. I will never order from this establishment again. Good luck whoever orders next, looks to be a gamble if you'll get something edible.
EVERY time we have come here it's always something! First it's the drive through that's usually closed, we ask for Italian cheese bread, we are always told they aren't making that right now. They should just rip their menu down and just put one up that says they only make pepperoni pizza, definitely horrible location.
I went during open hours and I was at the drive-through for about five minutes and no one talked so I went over to the window to see one of the bakers that was talking to a young lady while I was completely ignored the whole time I knocked on the window and I even honked at them and she simply looked at me and laughed. I don’t understand what’s so hard about coming to the window and saying “ their close “ “we are short staffed “ anything would of been nice then being ignored by some little girl in a crop top.
I LOVE deep dish pizza. Every single time we go to this location, someone makes an excuse on why they can’t make it. The last three times we have heard:We only do that with drive through orders.We only do that with online orders.We don’t make them after 8 PM.This is absolutely ridiculous. If it is on the menu. MAKE IT.