Pizza is the worst I ever had at this location and they keep changing the price on the pizza for a example a small cheese pizza cost me $6.50 one day and three days later it is $7.96 for the same pizza call mgr.about it it should be $12.00 .in less than a week it double in price wow what inflation.So bad customer serviceBad pizzaAnd double the price.GOOD JOB. Papa John's pizza
Worst ever. If I could give zero stars I would. Ordered on the app for pickup. Tracker said it was ready. Went inside - they said not ready. Waited over 30 minutes watching people come and go with pizza. Nothing for me. Finally asked again and they went to look. Oh - your order didn’t go through - we’ll make it now. I said no thank you - please refund my money. That will take 3 days! Also saw an employee pick up a box off the stack of ready pizzas and go back and start eating. Wonder if it was mine? Too bad service was horrible - we actually like your pizza.
Our pizzas were delivered and left on side so the whole pizza was smushed on one side. Can’t get anyone to answer the phone to reimburse me the 36.00 for unbeatable pizza
Looks and tasted like Little Ceaser. Bad quality
Please discuss safe driving with delivery drivers. They are going easy too fast through neighborhoods full of little kids trick or treating tonight. Tried to call but couldn't get ahold of the store
Tonight the delivery was great. Pizza was hot, but we asked for LIGHT sauce & it tasted like they put extra heavy sauce in both pizzas ordered. It was swimming in sauce.
I'm not one to typically complain about orders unless it's REALLY bad. And this one takes the cake.Not only was my pizza 30 minutes late (on a 30 minute order), but when I called a manager for an update someone picked up the phone but never spoke so I sat there for 5 minutes listening to customers place orders in the store. I hung up since my food finally arrived only to be disappointed...I figured the pizza would at least be WARM since it was so late but it was almost colder than room temperature! Disgusting. And if that wasn't bad enough, one of the pizzas was completely ruined since the garlic sauce exploded in one of the boxes.Decided to call the store again to give them a chance to redeem themselves and (surprisingly) someone picked up this time. I let them know the situation and all they could say was "Sorry. We get complaints about that delivery driver all the time".... HUH??? This person is still employed and I can't even get a partial refund for a ruined family dinner?Yikes. Stay away. Far away. Please fix your staff and customer service.
Was charged for a steak papadia that had no steak. Girl at cashier didn't care to make another one
I ordered 2 items and when I only received 1 item I called the store to calmly ask them to bring my other item. Why wouldn't I be calm? Its a simple issue. No big deal right? The first employee I spoke to told me I didn't order from them. The manager then gets on the phone and tells me I did receive both items. At thus point, I'm no longer calm. Why are both these employees telling me, the customer, that what I am saying about my order is not true? How about fixing the problem instead? I did get a refund but it is amazing that businesses treat customers this way. Considering all the 1 star reviews with similar types of complaints, its clear this store doesn't care. Order with low expectations if you are going to order from here.
This is the third time I ordered from this location and this is the third time they screwed up my order. Picked up my order and when I got home i realized I missing two pizza. The pizza that I did receive was cold, I believe they made the pizza when I ordered it at 4p instead of my 5:30p requested time. I love papa johns but I will never use this location again until they hire someone who can run the place.