Pretty consistently out of something. I understand the supply chain issues but you can’t run out of French fries and tacos so often. I will update this when I’ve been a few times and not seen a sign on the menu saying they are out of common items.Edit: seems to be better now as items are staying consistently in stock. Only 4 stars because the shake machine seems broken now. Lol.
I ordered a toasted sandwich... as you can tell it's not toasted at all. I ordered the new french fries with melted cheese and bacon, didn't even get them. Every.single.time I go to this location they mess up my order. I'm over it. Yes, I ate the sandwich...I was hungry but I won't be going back. I'm tired of "giving them another chance". Everything is so expensive theses days, I deserve to get what I pay for. *For the record the did get my husband's chicken sandwich correct.*
Is very horrible go this place and pick up order thru the drive~thru... Is 1:31in the morning and is a long line and only working 2 persons at night!!! what is wrong with this manager is managed this location???? someone has to let know the District Manager about this huge problem here in wylie and get in line him self what is the time to get in order thru the drive thru at late night.....
I went through the drive through on 3-28-22 and ordered some Tacos. I waited for awhile behind another customer. When I finally I made it to the window, I asked if the Tacos were soggy since I waited a while. Well I was told they are fresh, we just made them. That was not the case, I handed one of the tacos back into the window and asked the attendant if he thought that was fresh, He turned to the lead, and said I had a complaint and he did not know what to do. The lead at the time took the taco and again said they are fresh. There was grease dripping from the middle of the taco bag and the shell was no longer crunchy as if they were fresh. I went into the store to get a refund and noticed that one lady was cooking tacos and had an enormous amount cooked and under the heat lamp. I received my refund. I only live a few blocks from the store and have been a pretty constant customer, but no longer.
Always understaffed. ALWAYS.Waited 50 min in line and there's no way to exit the line once you're in it so I was stuck for an hour ... for a shake and they were out of tacos. Regret going. The guy at the register was so nice and calm even though he was zooming around and had a long line. It was just him and a cook!
Getting better! They recently hired more people and opened the "pay" window so speed has improved some. For the first time ever the lady at the "pay" window smiled and had a delightful personality and that was a huge surprise. Frankly, I didn't think the young people of today had the capacity to be that way.. Actually, I am positive she is a rarity! Her parents must have done a good job of rearing her, which is definitely very rare anymore. In any case, it was nice to see someone being nice and pleasant while they were providing service which doesn't happen much anymore these days.Peace and Love,and good eats,Jack.
We arrived at the location in Wylie, Texas around 12:30am. We went through the drive-thru as we saw the lights were still on and cars parked outside. As we approach the box we don't get a response for about 5-10 minutes just for them to tell us the system was down... But when we drove through the computers were still running to my surprise. The workers were sitting in the front out of uniform with the headsets on having a laugh instead of doing their jobs. I believe this store closes at 2am so why aren't we serving customers at 12:30am. Laziest fast food businesses I've seen in a while if I'm honest....
Thus restaurant Says dinning room open but doors our locked??? Not only that my company vehicle won't go through the drive thru so I can't order food and they point fingers to go thru the drive thru. I will let city of wylie know about this not running a business correctly.
Absolutely horrible... how are you out of tacos every week???It's pathetic! I drove 20 minutes to get here only to be told they don't have tacos!Ready for this??? 4 weeks in a row!!!Last time, they had a sign saying they were limiting how many tacos people can purchase. They always close early...even with cars in the drive thru. They just stop taking orders and come out screaming... wer'e closed!!!No change, no lids for milkshakes so you don't get whipped cream and a cherry.And, raw bacon on my breakfast sandwich.
The manufacturer of TERRIBLE EXPERIENCES. I got there around 12a didn't leave with food until after 1a. All food was old, undercooked, or cold. They shorted me one item. The guy in front of me complained that he had been waiting in line for over an hour.This place has been notoriously terrible for well over a decade.